My new 2013 3.6, Some... Issues? - Subaru Outback - Subaru Outback Forums
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post #1 of 10 (permalink) Old 01-10-2017, 03:39 PM Thread Starter
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My new 2013 3.6, Some... Issues?

Ok, Just bought a 2013 3.6R limited with many options directly from the local subaru dealership a week ago. 47k, not CPO, but I got a 4 year 40k extended B2B warranty for cheap, $100 deposit for anything. Of course it still has the 6 year 60k drive train warranty(yay).

I'm coming from a 2000 Impreza 2.2 and holy **** I'm super super happy. But.....

After driving it a bit more than test driving, I found a few things?

When going 15-35 and I press on my brakes I can feel a slight.. Feedback in the rotational feel on the drivers side through the pedal, and if I touch the frame near the pedal, it's not smooth. more like thud thud thud 1-2 times per rotation of the wheel. Not exactly audible(but can be.. slightly), but it seems to be worse at times more than others, or not be happening at all.

Also, I found when I'm going.. oh, 35+ and go over a pothole or bump (On the passenger side is all I've noticed so far). I get a fishtail in the rear jetting the cars rear end slightly to the right.

So, I called the sales rep and asked about both.

He said... the brake problem should be looked at and he didn't know.

The second problem, he said that he experienced it in his 2007 Baja, and said that it was the traction control and it was normal. I'm at work and haven't had time to turn off the TC and test it out. But I was just wondering what you all thought. I couldn't find anything on here about it besides it was either over-inflation, toe-out in the differential, or bad struts.

I'm concerned with this as I've only known the fishtailing in any other car to be an issue. But I've never had traction control, or symmetrical AWD.

Other than that, I'm stoked on the car, it's beautiful, it basically looks brand-new, smells brand-new, drives like a dream... cept these issues.. or are they?

Any and all help is appreciated.

Thanks guys!

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post #2 of 10 (permalink) Old 01-10-2017, 09:32 PM
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I can get a slight sideways "kick" from the rear end when hitting bumps a certain way too. I put it down as normal for the mechanical/electronic systems and wouldn't worry about it unless it's so bad you think you'll lose control.

The brake feel is something to check out and I'll guess at a rough spot on the drivers side brake rotor. When they check that out, if they resurface the rotors I'll bet they are on the right track. Stick in some new pads at the same time if they are not new now. (And do your followup questions with the service dept, not the salesperson!)

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post #3 of 10 (permalink) Old 01-11-2017, 09:14 AM
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Are you noticing these issues while driving on snow, wet roads, dry roads, all of the above?
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post #4 of 10 (permalink) Old 01-11-2017, 11:29 AM Thread Starter
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I didn't call the sales rep for those specific questions, I had a few others and just put those in there.... but you're right.

And the brake deal I notice anytime.

The fishtail, I didn't notice until the roads were dry, and it has to be a pretty big pothole. Not like I hit big pot holes on purpose or anything so I think that's why I didn't notice it for a week. I don't notice it over railroad tracks or anything.
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post #5 of 10 (permalink) Old 01-11-2017, 11:38 AM
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Get your brakes checked. As previously mentioned, you may have a rotor issue or a sticking/dragging caliper. If the dealership won't do it for free, any Midas location will....
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post #6 of 10 (permalink) Old 01-11-2017, 12:48 PM
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I had issues with the rear of my car feeling like it would kick out if I hit a bump going highway speeds. Replaced the stock rear sway bar with a 20mm rear sway bar and that decreased that feeling substantially.
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post #7 of 10 (permalink) Old 01-11-2017, 03:55 PM Thread Starter
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Cool, yeah I may do that. There are quite a few things I want to change, the lack of excess money just doesn't always agree. I just need to drive around for a bit without traction control on to see if it still does it.

And thanks guys for your help!
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post #8 of 10 (permalink) Old 01-25-2017, 12:19 PM Thread Starter
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Ok, took the car to the dealer, he said the feeling in the brakes was weird, and he said they re-machined the rotors. Buuuuuut... It's still doing it. He claimed the rest of how it's feeling is in the back rotors and they want me to pay $120 to re-machine the rear rotors as well.( They covered the cost of the front rotors). So I'm thinking I should pay the cash and when it doesn't fix it make them keep it and fix it?? I'm almost thinking of switching the brake pads. I really don't know at this point.

And as far as the rear end kicking sideways. Apparently they couldn't find a big enough pot hole... or... they just think I'm nuts. And basically said they couldn't find anything wrong with the suspension, or alignment.
But I know this feeling isn't normal, and it doesn't do it on the drivers side. I feel a little bit like they don't want to back them selves into a corner. But I also don't want these two seemingly minor things to turn into some fiasco once my warranty depletes. :/

Anyone have any ideas how I should go about this from here? I definitely don't want to be 'that guy' to the service department. But I also don't feel like nothing was done so far. Should I just pay the $120 and even if it's not the problem, they should fix whatever it is right? If I pay the money, they 'fix' it, but they drive and realize it's still there.. Do they have to fix whatever it actually is for free since they misdiagnosed?

Cause I can definitely tell the brake feeling is still coming from the front, not the back.

Anyway it's on my mind a bit. But what do you guys think? I could try to record a video of the fishtailing, though I don't know how much you'll be able to tell in a video. But I can try if you guys think it will help.

Thanks again guys.
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post #9 of 10 (permalink) Old 01-26-2017, 08:10 AM
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Do the rear brake rotor resurface for $120 and I'll bet that will fix the problem. If not, I don't think it would be fair for you to assume they should pay for anything else that might be wrong. They will check other rear brake components while they are in there and will let you know, as they likely did for the front. Rotor problems are by far the most likely cause of your brake symptoms. If it's anything else, just keep good communications open wth the service dept. and help them track it down with good descriptions of the issue. If it turns out rotors have to be replaced, then you can have discussions with them about discounts.

I still think the rear kick-out from angled or off-camber bumps is normal for your car. I'm used to it in mine and it causes no problems.
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post #10 of 10 (permalink) Old 01-26-2017, 05:59 PM Thread Starter
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Thank you Sandroad, The last car I got was a Lemon.. Apparently I have become a bit paranoid of everything to do with cars. I just am looking forward to not worrying about anything to deal with a car for a long while.

Again I appreciate everyone who replied and helped me out. I'll let everyone know what the deal is when it's all figured out. I'll let the fishtail thing be for now.

But hopefully next time I post here I'll have installed a 19 or 20mm rear sway bar, and have the rear rotors machined.

Thanks!

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