Join Date: Apr 2012
Car: 2011 Outback Premium 2.5i CVT
Feedback Score: 0 reviews
I had a similar experience on my first dealership visit (having bought my '11 OB used with 16k miles).
I inquired about the 15k mile service, which per the manual consists of changing oil and filter, changing engine air filter and cabin air filter, and a visual inspection of some parts and fluid levels, and tire rotation.
The dealer said I needed to spend about $559.00 I think it was to do all the above AND change the CVT fluid, change the transaxle fluids, I think they even had a radiator flush in there too. The service tech actually got upset with me when I stated that per my service manual these were NOT required for my service schedule.
Dealers will always push their "recommended" service schedules, which are usually oil changes every 3,000 miles, just like the quickie oil change places will do, etc. Just be careful and read your manual and make sure you follow the schedule according to your driving habits and you'll be ok.
If you change the oil yourself, or take it to a place besides a dealer, make sure you keep your receipt and document it in your service manual....just in case.
PS: I guess I upset this dealership when I challenged their "recommended" service schedule....when I asked the guy just how much to change the oil and rotate the tires they quoted me $99.00. Went to another Subaru dealer and got a $24.99 oil change and $29.99 tire rotation....which is still high IMO as the GMC place I used to take my truck to would do both for $34.99.....no wonder so many people dislike dealer service departments.
2011 Outback Premium 2.5i CVT