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Old 06-07-2012, 08:04 PM   #1 (permalink)
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Default Free maintence services?

I recently purchased a new 2012 Outback limited and was told that I would get free oil changes and other routine maintenance services until 24,000 miles. There was no promotion that I knew of during this purchase and I didn't receive a similar offer during the purchase of 2011 Outback for my wife a year earlier.

Is this a normal part of a Subaru sales package or was I sold something that I didn't realize that I was buying?
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Old 06-07-2012, 08:17 PM   #2 (permalink)
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Nope - you paid for it the dealer just didn't mention it. LOL
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Old 06-07-2012, 08:43 PM   #3 (permalink)
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Originally Posted by subiesailor View Post
Nope - you paid for it the dealer just didn't mention it. LOL


Do you mean that a car salesman would do that to me?


Seriously I know nothing comes free at the dealership but it seems they should have the responsibility to disclose anything added to the price of the car.
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Old 06-07-2012, 08:51 PM   #4 (permalink)
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i bought my 12 premium in mid-feb and received the 2year/24k promotion.

i was told that i was ending at the end of the month.

there are several members who were surprised at the promotion... i was!

joel
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Old 06-07-2012, 09:48 PM   #5 (permalink)
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I bought mine in mid Jan this year. Did i get this promotion as well but wasn't told about it by the dealer? Or was it not running in Jan?
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Old 06-07-2012, 10:27 PM   #6 (permalink)
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Bought mine mid Dec and got the 2yr/24k free maintenance as well.

**purchased in SoCal
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Old 06-07-2012, 11:28 PM   #7 (permalink)
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I think i'll email subaru.com and see what they say.
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Old 06-08-2012, 12:01 AM   #8 (permalink)
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Originally Posted by JoeJukka View Post
I bought mine in mid Jan this year. Did i get this promotion as well but wasn't told about it by the dealer? Or was it not running in Jan?
I should have added.. I was told it was a promo for southern California.

So, maybe those of us that received the promo should state our location?

I'm in northern San Diego county.

Joel
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Old 06-08-2012, 12:42 AM   #9 (permalink)
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Ahh got it.

Thanks Joel
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Old 06-08-2012, 12:54 AM   #10 (permalink)
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Purchased my 2011 in April `11 in Santa Monica, CA and was surprised to be handed the 2year/24k maintenance plan while finishing the paperwork. They said they were starting to throw this in with all purchases. I paid nothing extra. It is basically good for 4 oil changes within the time/mileage limit. I have done three so far at 3700, 7500 and 15k. The also rotate the tires on the 7.5k intervals and complete a full page check list of inspection items. Truly no cost and the folks in SM are pretty laid back and have finished my car in under 1 1/2 hours each time, once including the two recent recall items. If only I actually liked this car more....
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