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#12 (permalink) |
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Registered User
Join Date: Dec 2009
Location: Chester, NJ
Car: 2013 Outback Limited 2.5 EyeSight & 2010 Legacy Premium
Posts: 1,617
Feedback Score: 0 reviews
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For some reason they keep telling me my radio is not compatible with nav/traffic. On a long shot I thought maybe the nav had its own ID and mine somehow was missing so the account was only showing the radio ID. But I guess that's not the case.
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#13 (permalink) |
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Registered User
Join Date: Mar 2012
Location: Cental Massachusetts
Car: 2012 Outback Premium 2.5 6 speed
Posts: 39
Feedback Score: 0 reviews
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I had just let my free trail expire over the summer as I wawsn't going to pay the higher price. Fast forward 5 months and I just signed up for an offer for $25 for another 6 months.
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#14 (permalink) | |
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Registered User
Join Date: Jul 2012
Posts: 11
Feedback Score: 0 reviews
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Quote:
My trial period is up next week and I received 2 calls to renew. Based on the info from this forum I am reluctant to give them my credit card number because of thei rautomatic renewal policy. I told the first representative that I wanted a paper bill and he said he couldn't do that so I passed on renewing. The second rep said she could arrange paper billing but there would be a $2 additional one time charge. I accepted that offer. YMMV, b. |
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#15 (permalink) | |
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Registered User
Join Date: Dec 2011
Posts: 84
Feedback Score: 0 reviews
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#16 (permalink) |
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Registered User
Join Date: Dec 2009
Location: Chester, NJ
Car: 2013 Outback Limited 2.5 EyeSight & 2010 Legacy Premium
Posts: 1,617
Feedback Score: 0 reviews
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Out of the blue I just received a call from SOA. It's been approximately 4 months since I called them complaining that I only had a 3 month trial instead of the 4 on my window sticker. They wanted to let me know they are still working on it and I will eventually get my 4 month trial with traffic. Good thing I don't need something more complicated like a CVT replacement. Hey, you think I should ask for a loaner with working XM and traffic until they fix it. ha, ha
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#17 (permalink) | |
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Registered User
Join Date: Aug 2012
Car: 2013 Outback - 3.6R Limited, EyeSight/Nav/MoonRoof/Kitchen Sink.
Posts: 335
Feedback Score: 0 reviews
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Quote:
When I renewed, they sent me a radio I didn't ask for. They billed my CC for it. So, I called them. They said ship it back, no problem. I ship it back on their dime. They never get it. After several calls, they still wouldn't reverse the charge. So, I dial up Citibank. Before you know it, BAM. Taken care of. See, Citibank reverses the charges first, then asks questions later. Now, I don't worry about it. I call up XM a month or so before I'm set to expire and end up with a pretty good yearly rate (this time, $86 for the year - has been $77 for several years). |
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