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#1 (permalink) |
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Registered User
Join Date: Sep 2012
Location: Austin TX
Posts: 58
Feedback Score: 0 reviews
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After buying my OB mid September, I received late last week a renewal bill, which stated an expiration date of the trial as mid-December. No surprises there, this error is well known and understood. In fact, I wouldn't worry that much if I didn't get the 4th month ... SiriusXM is nice to have, but I'd never pay anything close to what they ask for a subscription, so I think I have to learn to live without it sooner or later.
Anyway, I decided to look online at Sirius to see if there were an easy way to contact them, like through an email, to ask them to change my date (again, I didn't think it worth my time to call them). I found that my account now lists my expiration as March 2013! I've read in another forum entry that when they fix this problem, they can't do anything but incrementally add 4 months, so I think they must have added 4 months to the 2 months I've already used it, giving me 6 months free. What a deal! As a side bonus to logging on, I was able to change my phone number. The last new car I bought had a Sirius radio, and when the free trial expired they called relentlessly to get me to renew; even when I'd answer and tell them no and ask them to stop calling, they continued to call multiple times a day for months. Anyway, I was able to change my contact info with them to a work phone number that I have that I only call out on ... it never rings. So, their dialer can now call me to it's heart content.
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#2 (permalink) |
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Registered User
Join Date: Aug 2012
Car: 2013 Outback - 3.6R Limited, EyeSight/Nav/MoonRoof/Kitchen Sink.
Posts: 336
Feedback Score: 0 reviews
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Yeah, I think they did a mass upload of 2013 Nav radio ID's and reset everyone to sometime in March.
FWIW, if you call and dicker with them, you can score a $86/year (plus tax, royalty fees) deal if you hem and haw. |
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#3 (permalink) |
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Registered User
Join Date: Sep 2009
Location: Omaha, NE
Car: 2012 Impreza Sport Ltd 2013 Outback Limited SAP
Posts: 1,353
Feedback Score: 0 reviews
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I haven't registered XM and don't intend to use it; however, I get weekly calls and almost daily emails requesting that I confirm my email address -->> Junk/Spam mail automatically.
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#4 (permalink) |
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Registered User
Join Date: Dec 2011
Location: Florida Panhandle
Car: 2013 Outback, E93 and E36 BMWs
Posts: 418
Feedback Score: 0 reviews
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Registered online with SiriusXM last week and have had no issues. My 4 month sub is correct and I do plan to renew but only if I can achieve a price I can live with.
We use that radio feature all the time and for us it is worth it. Traffic is of no real value to us however and we will renew that... |
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#5 (permalink) |
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Registered User
Join Date: Jan 2011
Location: Philadelphia
Car: 2013 Twilight Blue 2.5 Limited with Moonroof
Posts: 375
Feedback Score: 0 reviews
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I had to call to get mine switched to 4 months. My car was purchased on 7/20 but i got a notice saying it was expiring 10/23, so I called and got it extended. It will be interesting to see on the 23rd what happens.
__________________
2013 Outback Limited, Twilight Blue, Moonroof Pkg. Accessories: wheel arch moldings splash guards bumper cover sunroof deflector hood protector subaru license plate frame weather tech floorliners side window deflectors puddle lights On the list to add: Interior illumination kit rear seatback cargo net |
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#6 (permalink) |
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Registered User
Join Date: Dec 2009
Location: Chester, NJ
Car: 2013 Outback Limited 2.5 EyeSight & 2010 Legacy Premium
Posts: 1,618
Feedback Score: 0 reviews
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It may be fixed for some but my Subaru/XM problem continues. I purchased my OB on 8/13/12 and within a few days noticed my XM account only was showing 3 month trial without nav/traffic. Everytime I tried to straighten it out with XM they blamed Subaru. Everytime I called Subaru they tried to fix it with a call to XM but never accomplished anything. Fast foward to now, my 3 month trial is over my cc has been billed (ha, ha they will never get that), and I never had my nav/traffic trial. After reading some of the above posts about Subaru doing some kind of data dump to XM I thought I would call Subaru again. Subaru acknowledged that that they sent a bunch of bad codes to XM and are in the process of fixing it. They initially tried to fix my problem back in August as a one off before they realized the scope of their problem. They offered to cut me a check for nav/traffic for a year if I subscribed and sent them a receipt. Problem is I can't add xm/traffic to my radio ID online and when I call XM tells me it is not nav/traffic equipped. Now it's back to Subaru to find out why they reported my car as not nav/traffic equipped. Just of of curiosity can anyone tell me what nav/traffic costs?
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#8 (permalink) |
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Registered User
Join Date: Jan 2011
Location: Sackatomatoes CA.
Car: 2013 Pearl White Limited /SAP/Moonroof+ many other goodies
Posts: 2,106
Feedback Score: 1 reviews
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Seems pricey when you can get XM for $4.99/mo.
__________________
I'm not happy....till you're not happy |
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#9 (permalink) |
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Registered User
Join Date: Oct 2012
Location: Arlington, MA
Car: 2013 Outback 2.5i CVT Limited, Nav+EyeSight
Posts: 182
Feedback Score: 0 reviews
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Finally remembered to look up my Radio ID and register with an account. Looks like I'm immune from all the trial period issues I've been hearing about. I see a 4-month trial of both radio and traffic showing up just fine (I bought in October, so the 4-month is November, December, January, February)
![]() Holy Bollocks their online pricing is steep! $14.50 a month for the 130 channel package, plus an additional $4/month for traffic! |
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#10 (permalink) | |
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Registered User
Join Date: Dec 2009
Location: Chester, NJ
Car: 2013 Outback Limited 2.5 EyeSight & 2010 Legacy Premium
Posts: 1,618
Feedback Score: 0 reviews
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