Today's Discount Tire experience.

[AWDFTW]

I needed new tires for Kaylee. Student loan check clears and we're good to go.

Walk into nearest DT.

"Hi. I need new tires for my Subaru."

"All Wheel Drive, you'll be needing 4 tires then?"

"Yup." I like it when parts guys actually know something.

Parts guy walked out to my car to write down the miles, etc. Asked me how I liked the tires that were on it. I said I didn't really care for them at all, but they were less than 15k old when I bought the car. The tires are Potenza G009's by the way. He asked if they were noisy yet, which they were getting louder as they wore. I mentioned that they were just not what I needed during the winter slush. He said that was a common issue on the old G009's, but their replacement G019 seemed to do better, but would be a better fit on something sportier than a stock Outback. I agree, but I knew what I wanted before I got there.

Went inside and said I wanted 4 Michelin Primacy MXV4s. Asked if they would match the DTD pricing, which was about $15 cheaper a tire. He could not match, but took $10 a tire off, which was close enough that the hassle of having tires shipped to my apartment building was no longer worth it so save the extra funds.

In and out with 4 new tires, no appointment, in about an hour.

[Discount Tire]

Excellent. I'm happy to hear your local store was able to take good care of you. In store purchases do come with FREE rotations, FREE flat repair and a FREE prorated Road hazard warranty. These services are not included with online purchases so there is some added value if the price was a little more. Excellent choice on your tires and thank you for posting.

-Travis

[Ole DW]

do you actually refer to your car as "kaylee" in conversations with actual people?

[AWDFTW]

With friends and family, yup.

[AWDFTW]

Got my $70 rebate check in the mail today.

[subiesailor]

Originally Posted by AWDFTW

With friends and family, yup.

Sounds like a dirty girlfriend

Wait she's an OB? Guess I was right LOL

[AWDFTW]

Ha!

Origin of name: went to go look at the car and saw it is the metallic silver on gold color combo. My first thought was, "Wow. Shiny." Which made me think of "Everything's shiny, Captain!"

Firefly for the win.

[tirolerpeter]

I have purchased a couple of sets of tires from Discount Tires since I moved to the Salt Lake City area. They do seem to know what they are doing in terms of proper tires for my Subie. When I mentioned my concern about what to do if I ruined a tire after 15 or 20 K miles. They made me an offer that I felt was very reasonable. If I needed to replace the remaining three tires in addition to the ruined one they would pro-rate the tread wear on the ruined one and sell me three additional new tires at "cost." Sounds pretty good.

[daredevil1166]

Originally Posted by AWDFTW

Asked if they would match the DTD pricing, which was about $15 cheaper a tire. He could not match, but took $10 a tire off, which was close enough that the hassle of having tires shipped to my apartment building was no longer worth it so save the extra funds.

Interesting. My local store matched the TireRack price for me when I bought a set awhile back. They were a special order and they matched the shipping quote from TireRack as well. I saved a ton of money. That was a year and a half ago though.

Wonder why they couldn't match the DTD price.

[Juan]

I've been buying from Discount Tire for quite awhile now. Their policy of fixing flats without question of where the tire was purchased and reasonable prices has me going back there time and again.

When my Outback needed new treads they didn't have the tires I wanted, Triple Treads. The guy gave me a bit of a hard sell for what he did have that left me a bit perturbed. But in the end I went online and found another Discount Tire store with the tires I wanted, less than an hour latter, 4 brand new tires.