Join Date: Feb 2010
Car: 2012 OB 3.6R Limited
Feedback Score: 0 reviews
2010 3.6R Shaker =long winded
My wife and I ordered our 3.6R from our local dealer in January 2010. Our dealer didn't have the trim level or color that we liked. My wife and I both thought that if we were going to pay 30K+ for a car, we better get what we wanted.
Our build date = 1/2010
My wife noticed a shaking sensation in the OB the summer of 2011 on the interstate. She thought initially that she had a flat tire. No, no flat tire.
The shaking occurred between 75-80mph. You could feel the shaking in the seats, steering wheel and floorboards. It seemed to be at it's worse when cruising down the highway at a constant speed. I can't imagine setting the cruise control on 78mph and shaking 2-3hrs down the road.
After reading up on the different problems people were having and watching some of the video people took, I decided to take it in to have it looked at. The dealership completed the wiper motor cover recall and adjusted the windshield washers along with looking at the shake.
The service rep initially told me to be very vague with the description of the problem so that the techs might have to try a little harder to figure out what was wrong. I told him that I was having vibration in the car between 70-80mph. Okay, they looked at it.
The service rep - The tech drove your car and cannot replicate the problem.
Me - Did you drive it up to 70mph.
SR - Our techs cannot drive over the posted speed limit. (The posted speed limit is 55mph and the interstate is a good 20minute drive from the dealership).
Me - Can I come in and drive it to show you the problem?
SR - sure, come by later tonight.
So I went in and drove the car with him sitting in the pass. seat. He admitted he could feel the vibration once we hit 75mph.
So they performed an alignment to the car and told me to come pick it up.
My wife and I drove the car for a couple of days and nothing had changed. So the car went back to the dealership.
The service rep contacted SOA and asked what should be done. SOA agreed to get me in a loaner while they performed a Road Force Balance. Now, my dealership couldn't prefromed the RFB, so they subbed it out to a different shop.
They had me pick the car up after the RFB and drive it some more. The vibration was worse. The vibration started around 60mph and lasted thru 80mph and the overall feel of the vibration was more pronounced. I called the service rep back and told him what was going on. He asked if I could give him a few days to contact SOA again, okay.
A week or so later I called the Service rep. He wanted me to bring it back in so they could replace some parts. I asked if they would be completing the TSB. He wasn't sure. So I dropped the car on Tuesday morning and picked up last night (Friday).
They replaced the steering wheel, steering column, steering column bushings, lower control arms, and a bunch of bushings in the front suspension.
I asked if this was the TSB, the Service rep said, Yes we completed the second part of the TSB.
My initial impressions - There is no shaking at all. There might be a slight vibration at 70mph, but not enough to be alarmed or anything. I don't think a stranger would know the difference. The steering seems lighter and the steering and front suspension seem to communicate less of the road feel from previous.
I'm not completely sold that the car is fixed. It seems that people are having the vibration return 5000 or so miles after the TSB is completed. So long term, I'm thinking that if the vibration returns, I will ask SOA to buy the car back. But then what to do? Do I purchase a new OB or look elsewhere? My wife really loves this car and so do I. We had planned on keeping it for 10+ years.