Join Date: Oct 2012
Location: Los Angeles
Car: 2003 Outback Lim 5spdMT 2.5L, 241K..2013 Outback Lim SAP
Feedback Score: 0 reviews
I have already given the details here once - but in my 2003 OB Lim - this happened to me 4 times in the first year. Each time Subaru put in a DIFFERENT head unit. Only about a year or 2 later did I read about SOA having an "issue" with this happening a lot.
The drag was - the dealer Irvine Subaru - the biggest dealer in So Cal - wasnt authorized (or equipped or trained or something) to take the CDs out - so each time - they had to send the head unit somewhere - and I got my cds in the mail about 2 months later. This was irritating enough - till the last time they LOST my CDS - and pretty much shrugged their shoulders when I got mad about it. They also said they change them with "refurbished" units - and the last time they gave me a "new" unit - and it STILL happened again.
So that time - I took them out myself - and it was NOT an easy or quick process. TONS of screws have to be taken off to get to the point of actually getting the stuck CDs out.
I ended up sending Subaru back the last unit in many pieces with a letter of my disappointment. I bought a Clarion aftermarket and never had the problem again - 240K later.
good luck to you.
edit: by the way - the point of my rant was to caution you if you have Subaru deal with it, also to say that it wasnt a quick process to get the CDS out. I have taken apart laptops and fixed them down to their cores, I am not unfamiliar with taking small electronics apart - and that head unit, to get the stuck CDs out (at least the one on the 2006 OB Lim) was no small task.