Back hatch door latch...won't open! - Subaru Outback - Subaru Outback Forums
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post #1 of 13 (permalink) Old 01-22-2012, 04:02 PM Thread Starter
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Unhappy Back hatch door latch...won't open!

Awww man...my back door won't open. You can hear the electronic unlock sound when you hit the button...but the handle does not pop it open, it just moves freely.
Anyone have any tricks up there sleeve on how to pop it open or better yet, how to fix it and what is involved?

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post #2 of 13 (permalink) Old 01-22-2012, 04:50 PM
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try pushing the handle in the opposite direction and then unlock it. in other words if you squeeze it up to open, use your finger to push ir down. then unlock it , use the key maybe.

i assume this is on a 98 obw???

this is not uncommon, if it is what i think. the exterior stuff rusts.
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post #3 of 13 (permalink) Old 01-23-2012, 06:33 AM Thread Starter
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Ah, I'll give that a try. Yep it's a 98 OBW.

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post #4 of 13 (permalink) Old 01-24-2012, 11:56 AM
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What Canabaru said. Spray a little WD-40 in the handle pivots to clean them out, then get a spray can of xhite lithium grease and lube them up. Also clean and lube the return spring (it rusts and binds causing the condition). If the spring has already broken, you will need to replace the handle.

My other car is a Subaru.... Come to think of it, so is my other other car
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post #5 of 13 (permalink) Old 01-24-2012, 06:11 PM Thread Starter
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Hmm, I don't like the sound of that...I tried what canubaru said and no success
...I'll also try some WD40...

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post #6 of 13 (permalink) Old 01-24-2012, 10:56 PM
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Mine just failed too. I think what we're going to have to do is open it from the inside. You'll have to somehow lift the trim off the door with damaging it, then pull the arm up to make it work.
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post #7 of 13 (permalink) Old 01-25-2012, 10:32 PM Thread Starter
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. Anyone done this and have pics?

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post #8 of 13 (permalink) Old 01-26-2012, 09:41 PM
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Quote:
Originally Posted by Bigcee View Post
. Anyone done this and have pics?
+1, I'm having the same issue and id love to see some pictures
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post #9 of 13 (permalink) Old 02-03-2012, 10:44 AM
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Just ordered new parts to repair this all. I found that handle PN is 62150AA211 and the rusted plate bracket is 84927AC020. several websites can offer these parts, or just call your local Subaru dealer and give them the numbers above. I will hopefully post pictures of the parts or repair. Should not be hard to replace.

Once the parts are rusty, its too late. If the handle sticks in the up position, its getting time to replace while you can still open up the back hatch. That's where I am now. The handle sticks in the up position and need to push it down and toward the door in order for it to work properly. Keep you all posted.
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post #10 of 13 (permalink) Old 02-08-2012, 01:37 PM
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It was very easy to replace the rusted out handle and plate. Just partially remove the inside panel by removing the little tabs with a small flat screwdriver. Unplug the 2 license plate lights. 1 of them is not visible in the picture. remove the license plate lights with a Phillips screw driver from the outside. Use a large flat screwdriver to pry the old handle free from the lever. I broke mine while trying to pry it free, but it didn't matter, I had a new one anyway. use a 10mm wrench to remove the 2 nuts from the inside and remove the handle. on the outside is two 8mm bolts which holds the plate on. the install is just the reverse. It took me about an hour and I really didn't try to make a 20 minute job. I took my time.
Good luck with your project.
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