Join Date: Apr 2016
Location: Winston Salem, NC
Car: 2017 Outback Premium 2.5i, Crystal White, Slate Black Cloth, Eyesight, Moonroof, Nav, 20mm RSB
Feedback Score: 0 reviews
Good customer service
After I got the $100 certificate from Subaru for the steering column, I was trying to figure out what to get. I decided on the 20mm RSB from subaruonlineparts. I got my order over $100 to get the free shipping, and had to send my certificate to them.
I used the USPS first class mail, and about one ohnosecond after dropping it into the mailbox, I started fretting about doing that, as I'd lost all ability to track, etc.
I emailed subaruonlineparts a few days later, and they very quickly responded that my certificate had arrived, and the RSB would be sent as soon as it was back in stock.
Now ... if my Outback hadn't thrown a CEL (dealership is stumped, and is calling in a Subaru Field Engineer), I'd have installed it!
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