Irvine subaru/franks auto collision rocks!
Franks Auto Collision in San Clemente did an amazing job repairing my Subaru. When my 2011 Subaru Outback was hit by a run- away driver, it was in need of extensive body and mechanical work. I have owned several Subarus and have always been treated extremely well by Desi and the entire staff at IRVINE SUBARU. Using Frank's family owned body shop was a natural choice. To say that I am picky would be an understatement. I have owned many European high line automobiles and am accustomed to a certain level of workmanship and service. Jeremy Dugan, Justin and the entire team at Frank's went out of their way to assure that the entire experience was smooth and trouble free. Desi placed me in a Subaru loaner car moments after the accident. Jeremy worked directly with my insurance company to make sure every body panel,fastener and mechanical part was OEM Subaru. Every factory warning and spec label under the hood and on the cooling system was carefully replaced. I received daily updates via phone or email with photos. It was as though my car was the only one in the shop(far from the truth. Their facility is a block long and jam packed with everything from Subarus to exotics). When the car was completed ,ON TIME,I was thrilled with the final results. The finish and color match was spot on and the car was completely detailed. Jeremy even had a brand new 2012 Outback parked right next to mine for a side by side comparison. Service like this is uncommon and refreshing. Rarely do you find great workmanship and excellent customer service under one roof. Thanks Frank's!
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