Eyesight eliminating options?

[Gelacy]

I just e-mailed SoA to see. I was curious why they didn't say anything because the JDM and USDM websites still allow you to configure the Outbacks with EyeSight in the Crystal Black Silica exterior color. Even the JDM 2014 Subaru Forester with EyeSight allows you to configure it with Crystal Black Silica. And unlike the USDM website, the configurator on the JDM website lists each vehicle by their trim which come with or without EyeSight, it's not an option to add on like the USDM 2013 Subaru Outback.

[Sequoia225]

Originally Posted by Gelacy

I just e-mailed SoA to see. I was curious why they didn't say anything because the JDM and USDM websites still allow you to configure the Outbacks with EyeSight in the Crystal Black Silica exterior color. Even the JDM 2014 Subaru Forester with EyeSight allows you to configure it with Crystal Black Silica. And unlike the USDM website, the configurator on the JDM website lists each vehicle by their trim which come with or without EyeSight, it's not an option to add on like the USDM 2013 Subaru Outback.

Ive also had the printed 13 OB brochure for a while and it says in the fine print:

7. Eyesight not available with Crystal Black Silica exterior color or ASP.

This is what led me to ask the guy at that site.

[Gelacy]

Originally Posted by Sequoia225

Ive also had the printed 13 OB brochure for a while and it says in the fine print:

7. Eyesight not available with Crystal Black Silica exterior color or ASP.

This is what led me to ask the guy at that site.

It's odd that they'd print that in a brochure but not add fine print for their websites given the fact that the configurator advertises the opposite. Very unprofessional at the least.

[Gelacy]

Here is the official word from Subaru. This is the reply I got when I sent an e-mail to SoA.

Dear [Removed]:

Thank you for your email received by Subaru of America, Inc. We appreciate you taking the time to contact us.

Fuji Heavy Industries performs extreme hot weather testing in Death Valley, CA. before placing vehicles to market. Based upon this hot weather testing, it has been found that extreme heat could compromise the EyeSight system. For this reason, EyeSight is not offered on Crystal Black Silica Outback vehicles. FHI and Subaru want to help keep their owners safe and their vehicles functioning properly.

If you have future comments or questions, please contact us again.

Sincerely,

Lana Downs
Subaru of America, Inc.
Customer/Dealer Services Department
1-800-SUBARU3 (1-800-782-2783)
[Removed]




[Removed]

-----Original Message-----
From: [Removed]
Sent: 11/19/2012 10:55:41 PM
To: CustDlrServices@subaru.com
Subject: [Removed] Product Information

Is it true that Subaru is no longer offering the Crystal Black Silica exterior color on the 2013 Subaru Outback equipped with EyeSight because the heat from the sun can cause issues with the EyeSight system?