Join Date: Jul 2009
Location: Bay Area, CA
Car: '08 OBW, 2.5i, auto
Feedback Score: 0 reviews
I just had my '08 Outback in for the minor 22.5k service at a local independent Subaru shop and was informed that both front struts were leaking. Like your struts, the left was leaking like a sieve and the right wasn't as bad, but leaking nonetheless.
The shop owner said they have seen this often on the '07-'08s. I immediately called the dealership to schedule an appointment to get the ball rolling with this warranty repair thinking they would need to inspect it and then order the parts. Turns out the service manager I spoke with said that there is no need to order replacement struts as they have them in stock! Apparently this dealership is replacing strut inserts so often on these models that they keep them in stock. He even stated that there appears to be a problem with them as this shouldn't be happening on such a new vehicle.
I asked if they will be replacing the inserts with the same parts and he proudly proclaimed, "absolutely, we will replace them with the same type of strut." My retort was, "great, installing the same part that has a known defect. What happens when I am out of warranty." No response from him and I envisioned the smug grin fading from his face.
Anyway, next week I will bring the car in for this repair. IMHO, the suspension is marginal at best on the plain-jane Outbacks. I haven't driven the XTs, so I cannot comment on their handling. Once the replacement struts die I plan on spending the money and installing at all corners some of the aftermarket struts recommended on this site. I'll also upgrade the rear sway bar to one that is slightly larger (19mm). I'm not expecting sports car handling out of this pig of a wagon, but the wallow-y, nautical factory suspension is a disappointment. /rant off