Join Date: Sep 2010
Location: Burlington, VT
Car: 2005 Outback 2.5i
Feedback Score: 0 reviews
Crooked shop?: Front control arm bushings surprise.
I purchased a 2005 Subaru Outback 2.5i at the end of August from a local used car dealer that has a great reputation for selling good cars, and as a great place to get your Subaru maintained. I've put a little over 4000 miles on the car since then, and had it in for it's first oil change back at this shop.
Besides being the most expensive oil change I've ever paid for ($49.88?!?), they told me there were a few things that needed to be done at the next oil change.
The first is that it needs front brakes. I see this as unavoidable maintenance. Maybe I'm a little annoyed that they didn't mention this when I bought the car, but fine.. brakes are inevitable. (On a side note, they quoted me $350 for that job.. good price?)
The second is: "Will need front control arm bushings at next oil change- approx. $250". Is this common for a Subaru with 65k miles on it? When I pressed the front desk guy further, he said that the bushings were "starting to separate". I reminded him that I bought the car from his shop less than 5k miles ago, and asked whether this was something that would have been there when they sold it to me. He floundered, and then answered "It wasn't apparent when we had the car".
So my real question is: Is that a load of s*** or is it really possible that the bushings separated all of a sudden within the last 4,500 miles? I WANT to be able to trust this shop, because they've come so highly recommended from various people I trust. They're also very convenient to my workplace (walkable). This is Vermont, though, and there are more Subarus and shops who work on Subaru's here then there are diners in NJ. However, this first experience didn't exactly inspire confidence. What do you think?
Can any mechanically inclined forum members weigh in on this?