Join Date: Jan 2011
Feedback Score: 0 reviews
Well, an update for everyone in case anyone else encounters this at some point. Posted a small update to another thread, but figured I would to this as well in case anyone searches in the future on a cracked nav screen. I was able to find the touchscreen. It was only $120 and just had a simple ribbon cable that connects to the back of the nav screen itself. That was the easy part. Everything else is a mess. You basically have to pull out the entire radio/nav unit to get to it. And have to basically disassemble the cage holding the radio to be able to pull off the nav unit. Baffling why they did it this way. If I could have disconnected the entire thing in the back, it probably would have been a success. But I had zero room. I could not even fit my entire hand behind the unit when pulled out. So I had to work with it connected and it became a mess. Everything is connected together by these new flimsy ribbon cables that are held in place by fragile black plastic clamps. And when you are moving things around trying to pull it apart and remove the gazillion screws, a couple of these are bound to work loose. As luck would have it, the one that wiggled loose on mine was way back behind the CD and nav DVD drives. Basically impossible to get to. I bought every plier and tweezer product under the sun to try to get to it and reconnect it, with no luck. If I could have gotten the unit out, I probably could have pulled the entire thing apart. Which would have been a nightmare anyway. So I am taking it to an audio shop to see if they have better luck. At least maybe they might be able to get the unit out. How they reconnect it again with no room, I have no idea. I now understand why the dealerships want no part of trying to replace a single $120 part and just say they need to replace the entire thing. They probably don't want to be on the hook for the issues that arise from pulling the thing apart and the inevitable ribbon cables coming loose. What an absolute mess. Done quite a few of these types of things before and never encountered a mess like this. My recommendation for anyone that encounters this is to buy the part, take it to an audio shop, and if they are willing, let them take on the responsibility. Or if you can get a dealer willing to replace the part (mine wouldn't), let them have at it.