Subaru Outback Forums banner

Rear door power lock failed and fixed

55K views 13 replies 10 participants last post by  homelymatt  
#1 ·
Hi there!

I was shopping earlier this week, and opened the driver's side back door when the alarm went off. What? Turns out that I forgot to unlock it first, and the door wasn't actually locked. The power door lock on that door failed.

I took the door apart this morning. At first I was hoping it was just a wiring fault, but a quick check with a meter said the wiring was fine. The shop manual has some scary language about removing the door latch/lock module involving removing the door glass, etc. but that's not necessary. Remove three screws and the latch assembly comes out enough to access the door lock actuator.

Image


Remove the cover, and one screw, and the door lock actuator comes off. It's sealed, but I figured I didn't have anything to lose so I pried it apart.

The motor itself had some surface rust on the motor case. I lifted the motor out, and the shaft was stuck. Some cleaning fixed that. I cleaned and re-lubed the assembly, and reassembled the case. I put a few drops of super glue on the seam to hold it together, and sealed the seam with some automotive strip caulk. That seems to have fixed it.

Image


One note -- be careful reinstalling the door lock motor, as there is a tab that fits around the door latch module that can break. I managed to do just that, but I was able to glue it back together.
 
#2 ·
Nice write up and photos. Thanks especially for clarifying about the need (or not) to remove the glass.

Do I understand this correctly? Once the interior trim and seal are off, it's just a matter of taking out the three screws that hold the latch assembly to the door, and then the latch can be taken out through the opening, as in your photo.

Also, was it the motor shaft that was stuck, or the plastic gear mechanism?

I had a similar situation with the rear hatch actuator on a Ford Escape, but in that case the D.C. motor itself had failed. The Ford one just moves a single plunger, and I was able to install a "universal" actuator in its place.

I was also fascinated by the way these work. D.C. is applied to the motor for a fixed time, and the motor runs until the mechanism is moved to its mechanical limit, at which point the motor stops turning. Typically, it reaches the stop before the fixed time has ended, so power continues a bit longer. When the power is removed, there's a noticeable click as the tension in the motor and mechanism is released. I think in the Ford, this continued current with the motor stopped degraded the brushes and commutator. I couldn't recover it.
 
#3 ·
Hi there!
Do I understand this correctly? Once the interior trim and seal are off, it's just a matter of taking out the three screws that hold the latch assembly to the door, and then the latch can be taken out through the opening, as in your photo.
Yup, that's it. I removed the door panel (three screws, the trim piece behind the door handle, and the trim piece on the door pull, then pry it off with a nylon door tool), disconnected the door handle and door lock cables, and unplugged the power window switch. That gets the door panel removed. I partially removed the clear plastic water shield, which gave me access to the electrical connector for the door lock motor. I then removed the three screws on the door's jamb. which freed the door latch mechanism and let me pull it out of the door. Note that the exterior door handle cable is still attached. I don't know if you can remove that without moving or removing the glass, but I didn't need to do that.

At that point, there is a white plastic shield over the latch mechanism that needs to be pulled away (it snaps in place). Remove one screw, and remove the door lock motor.

The picture shows the door latch mechanism, the plastic shield that has been pulled away and slid down the cables, and the door lock wiring. The wiring is hanging such that it looks "connected" to the shield, but they're not.

Also, was it the motor shaft that was stuck, or the plastic gear mechanism?
The motor shaft itself was stuck. I pulled the motor up and out with a flat-tip screwdriver. The electrical connection on the door lock housing just plugs into the back of the motor (a pretty neat setup), so the motor comes right out without any real problem. The motor shaft itself was stuck, I think due to some rust/contaminants making their way down there. Once I cleaned it up with some mass airflow cleaner spray (the closest thing to electrical contact cleaner I had handy), it turned freely.

The gear mechanism itself was packed with white grease. i cleaned the mechanism with acetone, then re-packed the gear teeth and every other shaft end/touch point with lithium grease and reassembled.

I was also fascinated by the way these work. D.C. is applied to the motor for a fixed time, and the motor runs until the mechanism is moved to its mechanical limit, at which point the motor stops turning. Typically, it reaches the stop before the fixed time has ended, so power continues a bit longer. When the power is removed, there's a noticeable click as the tension in the motor and mechanism is released. I think in the Ford, this continued current with the motor stopped degraded the brushes and commutator. I couldn't recover it.
There are no limit switches or other feedback mechanisms in the door lock module, and when I tested it, it was apparent that Subaru is also just applying power to the motor for a fixed amount of time.
 
#5 ·
Jay

Thanks for the more detailed explanation. Enough info now for anyone having the same problem.

http://opposedforces.com/parts/lega...b13/type_22/body_equipment_exterior/door_parts_latch_and_handle/illustration_2/ has a good diagram of the mechanism showing the cover and separate actuator. The door lock actuators (or " Actuator assembly-door") are #21 and #23. According to subaruonlineparts.com, MSRP is around $87 and currently sells for around $64.

For those with earlier models, based on the opposedforces.com site, the system appears to use solid links rather than cables, and the diagram shows a different actuator with different part number.
 
#6 · (Edited)
Hi there

fiddeling around with the same problem. Got everything apart and cleaned the mabuchi actuator motor - but damaged the brushes by doing so (used a soft brush to get rid of the grease...)
I probably should have done it in this way:
club.liberty.asn.au • View topic - DIY: Repair central locking actuator
I would probably not use water, though, only WD 40 or something similar.

Now I want to buy a new motor, but it is difficult to get the exact same one as Subaru has specificly made mabuchi motors (as I found out after calling mabuchi -> The motor shows not a model number but a production number, mine starts with VN...). The closest I found so far is the FC 280 PT motor sold on ebay, it has same dimensions of case (24.2Ă—18.3Ă—30.5 mm) and shaft (20.5mm). But the original shaft has a flat side whereas the FC 280 PT appears to have a complete round shaft which will not fit into the plastic coil driving the lock...

Other people with the same problem combined some parts of the old motor with the plastic holding of the new motor. Here a good walk through:
http://legacygt.com/forums/showthread.php/door-lock-actuator-problems-136038p2.html


Alternative: On this website you can get the complete actuator for a reasonable price (Australia retail around $ 270!!! per actuator) https://www.subarupartsdepot.com

And here another good diagram on how to disamble door panel http://iagresearch.com.au/index.php?option=com_docman&task=doc_view&gid=44http://iagresearch.com.au/index.php?option=com_docman&task=doc_view&gid=44
 
#9 ·
Just did the same procedure today on 2005 left rear door.

In my case, the motor still worked, but it would take 2 or 3 tries to lock or unlock the door. I confirmed this was not a grease problem on the worm gear. So I opened up the motor itself which was rather awkward given I didn't have a tiny pry tool to separate the metal case from the plastic end piece. With an angled end-cutter I managed to bend the tabs and get the motor apart. What I saw inside was black gunk from worn brushes. Also the area where the brushes touch the commutator were black and shiny which I think means it overheated and baked all the black dust on there. I polished that black stuff off the commutator and flushed everything out with electrical contact cleaner and compressed air and reinstalled. Its works great!

Not sure how long it will last so next time might have to get some one from Kysan:
FC-280PC-22125-19D $2.50 each and $18 shipping for up to ten units.


Or get the generic one off ebay for way cheaper and just grind the shaft with a dremmel or something so it has the "D" profile to fit the worm gear:
http://www.ebay.com/itm/20mm-Long-S...Motor-Repair-For-Lexus-Toyota-Mabuchi-/281171934864?hash=item4177273e90&vxp=mtr
 
#10 ·
Seized Door Lock on 2011 Subaru Outback

I have a 2011 Subaru Outback that has a rear right door that refuses to readily lock/unlock. If I push the fob enough times, it will eventually go from one mode to the other. I noticed that the manual lock button is siezed. I cannot get it to move even a little bit. It almost appears that a piece of the manual lock mechanism has become disconnected and is limiting the movement. I would appreciate anyone's thoughts on whether this would be possible, or if there are any other ideas on what may be causing this. It does not appear to be a motor problem, as the movement limitation seems like it is occuring right at the manual lock. Thanks
 
#12 ·
I have the same issue on my outback 2005 driver door. I took down the door panel and when I look through the openings I can see two rods going from the outter door handle and lock down to the latch. How do I detcah these two rods? The one that goes to the lock looks doable but the one that goes to door handle is hidden way behind the openings and the window rails

It looks like I will have to disassemble the window meachnism to get to these rods..