Hi all, could use some experienced advice/input on the following:
New 2013 Subaru Outback, about 650 mi on it only. Half way home today, rear left tire sidewall blew out. Saw a 2" slash in the sidewall and some stretch marks or "wrinkles" in the sidewall of the flat tire, but didn't notice anything else wrong. Alloy rim didn't look like it was bent.
Didn't notice anything wrong when I approached the car in work parking
lot from behind. Got in the car, drove off and about halfway into my 27
mi drive home, a car behind me honked at me.. I wondered why and
shortly after noticed a yellow light come on (later learned this was the
tire pressure alert indicator), and about the same time, I started
noticing this sound coming from the left rear lower side of the car
that sounded like a remote control car that is pushed..
I slowed down and pulled over, called the Subaru 800 # for free towing
that is part of the 3/36000 service package included. Opted for
towing because I didn't know if driving long on spare would damage the
AWD or cause uneven wear to the other 3 tires.
Car was towed to dealer where I hope to get tire replaced with same
tire make/model to make things good as new again. Used Subaru's free tow service that came with the car. opted to do this rather than put on spare since I wasn't sure
what damage it'd do to the AWD system to drive on the spare too long, or what uneven wear it'd cause to my other 3 tires.
1. if the 2" slash was caused by a person in my work parking lot in broad daylight, wouldn't I have noticed a flat tire when I got to my car at end of the day? I usually check out the car and its tires as I approach it in the parking lot from behind, and although I didn't consciously do it today, it didn't look like it was uneven while parked. wouldn't I have noticed
the tire pressure warning light come on as I was leaving from work?
2. if it wasn't caused by a person but was a defect or caused by something else.. is there some known issue with Continental tires that come with the Subaru Outbacks? I read
they seem to lose tread prematurely and have even read about cases of tire blowouts. I haven't really rubbed that tire against a curb or anything that I'm aware of.. in fact
I try to avoid parking against a curb on my left side since it's more likely your car will get dinged by a driver. as opposed to taking a right-most parking spot, which makes it less likely that your car will get dinged by a door opening. I may have run over some pot holes or speed bumps in the parking lot and backed up to home driveway up a curved curb, but the
car tires seemed fine even after doing those things as recently as a day ago.
3. is it feasible for a sidewall blowout to occur and look like that? (2 inch slash)
4. is there anything I can check on the other 3 wheels to determine if they are defective or the same will occur eventually on one of those tires?
5. should the tire be covered under warranty (3/36k bumper to bumper or tire warranty) or is it possible dealer will give me some resistance, saying it looks like the tire was slashed?
6. rim looks ok.. doesn't look deformed and edges don't look like they made contact with the road..as far as I can tell.. but does even having a temporary flat and pulling over do damage to the AWD system, disc brake, axle, or anything else?
7. does the process of putting cable hooks underneath the car to be pulled into a tow truck's flatbed potentially cause damage to the car, frame, axles or AWD at all?
It's kind of concerning to me that I've have 2 problems only 10 days into ownership (less than 700 miles):
a) some rattling sound coming from what appears to be the front right of car, either from the outside front side panel of the car or behind the dash and above or behind the glove compartment.. or maybe it's in the front right pillar.. i'm not sure yet. I seem to see a lot of forum posts about rattling.....
b) 1 blown Continental tire (rear left tire).
Thanks for any advice/input/answers to the above.