We have a Subaru 2012 Outback (OB) 2.5i Limited with good tires. It replaced a 2003 Volvo XC70.
When driving home, my Better Half backed off the side of a snow covered road. This resulted in the Passenger back wheel off the road and unsupported. The Driver front wheel was in the air. The Driver rear and Passenger front wheels were in contact with the road surface, sort of an "X" configuration.
When she tried to drive out, only the PB and DF wheels turned, the non-contact leg of the "X." The other two wheels did not move. We pushed the "traction" button on the lower left of the dash. No change in wheels' response. We were pulled out by tow truck next morning.
Next snow prompted a "I am stuck in the driveway" call. She had backed down the snowy driveway, but could not get back up it into the garage.
My question to Subaru Forum is does this sound normal? I thought AWD means all wheels turn. Our dealership said Normal for an OB stuck this way. They say no problem. If the FORUM say Abnormal, what do I ask my dealer to check?
Thanks, All
Pat
When driving home, my Better Half backed off the side of a snow covered road. This resulted in the Passenger back wheel off the road and unsupported. The Driver front wheel was in the air. The Driver rear and Passenger front wheels were in contact with the road surface, sort of an "X" configuration.
When she tried to drive out, only the PB and DF wheels turned, the non-contact leg of the "X." The other two wheels did not move. We pushed the "traction" button on the lower left of the dash. No change in wheels' response. We were pulled out by tow truck next morning.
Next snow prompted a "I am stuck in the driveway" call. She had backed down the snowy driveway, but could not get back up it into the garage.
My question to Subaru Forum is does this sound normal? I thought AWD means all wheels turn. Our dealership said Normal for an OB stuck this way. They say no problem. If the FORUM say Abnormal, what do I ask my dealer to check?
Thanks, All
Pat