Engine Stalls, Won't Start, After Fuel-Up - Page 2 - Subaru Outback - Subaru Outback Forums
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post #11 of 25 (permalink) Old 01-19-2019, 11:40 AM Thread Starter
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Yeah it's in at the service center right now, but they likely won't get to it for a few days...

*grumble grumble whine*


Tex: I tried flood mode, checked all electrical bits relating to pump. I've also filled up at this station at least a hundred times, it's the one next to my repair shop, so I fill up after closing up some days. What's weird is I didn't hear the whining of the fuel pump, the high pitched noise you hear right at the beginning of this clip and when you turn the key to pos 2:




Coulda been that there was snow and activity/general noise everywhere, too, but still something I thought I noticed.


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post #12 of 25 (permalink) Old 01-19-2019, 02:17 PM
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Being part of the pump assembly, wouldn't it have smelled like gas in the car if a seal popped? I remember seeing a few threads about the gaskets on the pump/assembly, but I swear there was also reference to smell.
Here's the thread on the subject: https://www.subaruoutback.org/forums...g-problem.html.

No smell, at least, not necessarily. The cap and seal are part of the fuel pump assembly inside the fuel tank (see cardoc's photo above). When the pump runs, as has been mentioned, instead of the pump pushing fuel out into the fuel line to the engine, the fuel just flows out through the seal back into the same tank space.

If there's no sound for about 2 seconds from the pump (in a quiet area) when the ignition is turned to On (but engine not started), then it could be a pump motor failure or an electrical problem and the pump isn't getting power.

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post #13 of 25 (permalink) Old 01-24-2019, 12:41 PM Thread Starter
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Okay, got a call back finally. Turns out it was contamination. A bunch of "black tar-like" shyte in the sample they pulled.


The **** is it? Where'd it come from? Should I be contacting the fueling stations management?

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post #14 of 25 (permalink) Old 01-24-2019, 01:43 PM
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If the gas is what's contaminated, then the station, its supplier, the wholesaler, ..., all the way to the refiner will want to know about it so they can track down where it came from. They might even want a sample of whatever came from your tank.

About 5-6 years ago, a local station got a fuel delivery - turns out that diesel had been pumped into the tanker truck by mistake. The gas station chain ended up buying a lot of new engines. But since most cars didn't make it out of the parking lot, they were able to shut the pumps down quickly enough to keep damage to a minimum.

Keep track of receipts, you might end up reimbursed if it was contaminated fuel and not something else from the vehicle fuel system that caused it.
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post #15 of 25 (permalink) Old 01-24-2019, 01:54 PM
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yeah, keep the old fuel filter if possible. and copies of the repair paperwork.

again, check the local Nextdoor forums for other 'victims' nearby. Call the station, maybe any State weights and measures type agancy that oversees fuel retailers. Even a local TV 'consumer advocate' - they may have received calls from other victims.

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post #16 of 25 (permalink) Old 01-24-2019, 02:08 PM
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I see you are in Madison:


https://datcp.wi.gov/Pages/Programs_...aboratory.aspx


>>>
To file a fuel quality complaint please call
(608) 224-4942 or email
[email protected].
<<<


Wouldn't be the first time mistakes were made:


https://madison.com/wsj/news/local/g...7c9e8c275.html
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post #17 of 25 (permalink) Old 01-24-2019, 02:25 PM Thread Starter
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Thanks. I sent them an e-mail, so we'll see. The car won't even be done until late today or sometime tomorrow, but I've no idea how long something like this would take to get looked into/resolved/etc.


Bollocks, my luck with this car some days though.



Quote:
Originally Posted by KansasMatthew View Post
I see you are in Madison:


https://datcp.wi.gov/Pages/Programs_...aboratory.aspx


>>>
To file a fuel quality complaint please call
(608) 224-4942 or email
[email protected].
<<<


Wouldn't be the first time mistakes were made:


https://madison.com/wsj/news/local/g...7c9e8c275.html

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post #18 of 25 (permalink) Old 01-24-2019, 02:39 PM
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Thanks. I sent them an e-mail, so we'll see. The car won't even be done until late today or sometime tomorrow, but I've no idea how long something like this would take to get looked into/resolved/etc.


Bollocks, my luck with this car some days though.
Fortunately, you said it was a BP station. They would have some pretty tight controls on their fuel. They'll have records what which truck refueled which station, and when. Turnover at a gas station is actually pretty fast. It's possible they had a delivery just before you got there, or while you were there, and that stirred up something.

But >> " A bunch of "black tar-like" shyte << ?

Not sure what it is, or where it came from. Some fuels will get various types of winter additives, maybe this stuff got in there when the additives were mixed in? I dunno. But fuel manufacturers really do care about their product.

Of course, it might be something that's been in your fuel system for a long time until it finally worked its way loose.

Starting this in motion is a good step. At least someone at a lab will be looking at whatever it is your shop found.
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post #19 of 25 (permalink) Old 01-24-2019, 02:40 PM Thread Starter
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Yeah, time will tell. Hopefully if DATCP needs a sample, They'll have some left over at Subaru to hand off.

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post #20 of 25 (permalink) Old 01-24-2019, 03:25 PM
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possible I guess the actual nozzle had something inside it. Someone dropped it on the ground on a piece of chewing gum or something.

long ago, a discount fuel retailer in Fort Worth had to buy some engines, the tanker delivered fuel contaminated with sodium hydroxide!


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