Official Information on the Outback Stop Sale/ Recall - Page 2 - Subaru Outback - Subaru Outback Forums
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post #11 of 56 (permalink) Old 05-10-2016, 06:49 PM Thread Starter
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Originally Posted by Rub View Post
So other than the steering column possibly coming off in my hands, I'm good to go? The stop sale didn't say we shouldn't drive until the inspection is performed.
SOA did not issue a 'do not drive' al la Porsche with the GT3 engine fires a couple of years ago. SOA has not said anything to us either way but Subaru is hypersensitive to safety, so keep that in mind when deciding what to do.

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Originally Posted by DavidPeab View Post
I'm amused by this wording, "This could allow ..., increasing the risk of a crash." Yeh, I'd say greatly increasing the risk of a crash. Almost guaranteeing it. I never take the ability to steer for granted when trying to avoid a crash or just every day driving.
I've read lots of recall notices (off Autoblog for our competitors) and they all seem to contain that increasing the risk of a crash. phrase. The lawyers seem to love it

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Originally Posted by dugan99 View Post
Thanks for the update very helpful. So as a potential owner doens't freak me out, but does seem like my dealer could have looked at the Lot number today to determine if the car is affected. Waiting patiently but if no update tomorrow will move on.
Subaru just released the lot numbers this morning so now the service departments have to coordinate inspection and repair. They do have other cars that are already in for service and only so many bays and techs. Your sales manager will be push it to be a priority but it is a balancing act. I certainly don't envy my service manager right now.

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Originally Posted by Powelligator View Post
I wonder what the "lot number" is? Tell me where to look and what numbers to be aware of and I'll go out in my garage and check it now. My car is within the affected serial number range and yes, I'm about to head out on a road trip with it tomorrow.
I don't think SOA will release that as they have to have their service departments personally inspect the vehicles to clear the recalls. It's an Federal regulation thing. Check with your service department and they may be able to get it inspected before you go.


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post #12 of 56 (permalink) Old 05-10-2016, 06:49 PM
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Originally Posted by dugan99 View Post
That is not what was posted. What I read is that in order to see if a particular car is affected someone needs to look at the Lot number on the steering column, I don't think that should take 2 days. I didn't say I would move on from Subaru, I said I would move on. First step will be to determine if my dealer has another option that is not affected, 2nd step will be to contact other dealers in the area. If I can not buy a car withing a couple days from Subaru, yes I will move on to another car. We need car now, not in a few days or weeks.

Yes it is a reflection on Subaru in general, we had other options on Saturday and choose Subaru, but was pretty close tie. So in that case if the difference is the other manufacturer can deliver a car and Subaru can't then yes I will go with the other option.
I believe it was Carl Abrams who posted in the other Stop Sale thread that they were hit with this out of the blue yesterday and had no additional info until today, just like the rest of us. I'm not sure what they could've done overnight but today is different.

It's my recollection that they there is a pecking order and that sold cars are evaluated first. I don't know if dealers have replacement steering columns or not but probably not since this was just plopped into their laps.

All manufacturers have problems from time to time and I have no reason to believe that this issue - a safety one - won't be addressed as soon as possible and Subaru and their vendor will work OT to fix this. Dealers can't move cars until the inspection and fix are completed and a Subaru dealership that has cars they can't sell would be known as a Yugo dealer otherwise.

Ouback3.6R, CrazyOkie and Miata13 like this.
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post #13 of 56 (permalink) Old 05-10-2016, 08:09 PM
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Thanks for posting that. And I'm happy to see that my VIN isn't even close.
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post #14 of 56 (permalink) Old 05-10-2016, 08:21 PM
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I called my dealership today and provided them with my VIN Number. They confirmed that I am within the problem range. I have an appointment set tomorrow morning to bring it in for evaluation. Apparently, they need to read the serial number off the steering component. Dealer said it will take just a few minutes to make that determination. If okay, I will be on my way; if not, they will keep the car and provide a rental until repaired.

Since I am leaving on a vacation Thursday, I prefer to know the condition ASAP. Hopefully I can take my new Outback on it's first road trip.

Follow-up: My car is at the dealer; I am driving a rental (2014 Outback). No word on when they will get the part.

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post #15 of 56 (permalink) Old 05-10-2016, 08:27 PM
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I am to young to die!!!!!!!!! LOL
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post #16 of 56 (permalink) Old 05-10-2016, 11:12 PM
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Yup, mine falls into this area. Time to call....

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post #17 of 56 (permalink) Old 05-11-2016, 12:02 AM
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Well looks like we'll be trying to get it in for inspection as soon as possible.
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post #18 of 56 (permalink) Old 05-11-2016, 08:47 AM
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Looks like the service bulletin is up on TIS as of last night.

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post #19 of 56 (permalink) Old 05-11-2016, 08:56 AM
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Tis?

Found it at techinfo.subaru.com . . . but gee, it costs $35 for a three day subscription . . .

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post #20 of 56 (permalink) Old 05-11-2016, 09:08 AM
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Tis?
Subaru Technical Information Service


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-3 Set Primitive skid plates
-Adventure: Geolander AT G015 on MR501 wheels
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