Join Date: Jan 2019
Feedback Score: 0 reviews
During the first service on my 2019 Crosstrek Limited, I asked if there was a SW fix to this annoying problem. They installed SW Version 126.96.36.199, Technical Service Bulletin (TSB) 15-236-18. This DOES NOT fix the problem!
Summarizing the Infotainment System operation when the engine is started... The volume is returned to the last setting, including before the the System was "Muted" (brief push of the Volume knob). If you press the Volume knob for maybe 5 seconds, the System goes "Off", and it stays "Off" when you start the vehicle.
What makes this SOOO Annoying is it takes perhaps 10 seconds for the processor in the Infotainment System to boot up, before it gets around to checking if you're pushing the Volume knob, to "Mute" the sound, or are trying to turn the volume level down.