2018 headunit issues thread. - Page 2 - Subaru Outback - Subaru Outback Forums
 687Likes
Reply
 
LinkBack Thread Tools Rating: Thread Rating: 5 votes, 4.60 average.
post #11 of 1923 (permalink) Old 09-22-2017, 02:52 PM
Registered User
 
Join Date: Aug 2017
Posts: 200
Feedback Score: 0 reviews
Reserved for TOC // index of issues

KNOWN ISSUES
------------------

CD Player does not play after car restart (link to discussion in forum)

Users experiencing head unit freezing up and becoming unresponsive

Volume Knob stops adjusting volume, display a map icon --> PROPOSED WORKAROUND, tested and works

Andoid Auto doesn't start, requires unplugging & re-plugging USB cable - Other Subaru reports with links to Google AA forum and search page

Presets that are set to XM radio channels get stuck and say "Initializing" - No known fix

KNOWN ANNOYANCES
-------------------------

When engine shut off, head unit stops playing thumbdrive and switches to XM/FM/etc - actually expected behaviour, see link

Volume blasts you out and can't turn it down immediately when starting car - Thanks to user groberts for notes



To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
phishfood is offline  
Sponsored Links
Advertisement
 
post #12 of 1923 (permalink) Old 09-24-2017, 12:12 AM
Registered User
 
Join Date: Aug 2017
Posts: 200
Feedback Score: 0 reviews
Common Issue, Android Auto fails to start when head unit claims there is a connection. Going to "Apps" on head unit, pushing Android Auto button, screen goes blank except for background but Android Auto never starts, or Android Auto starts in phone mode and never communicates with head unit

Seems to be a common issue with Subaru's new head unit

Links to people talking about it on the Google Android Auto help pages:

2018 Crosstrek & Samsung S8
2018 Outback & Samsung S7
User phishfood has same problems as above on Nexus 5X (made by LG, branded Google)
2018 Outback and Note 5
2018 Crosstrek issue (different from above)

LINK TO GOOGLE ANDROID AUTO SUPPORT FORUMS SEARCHING FOR SUBARU

r3ds4nd and Herb1942 like this.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
phishfood is offline  
post #13 of 1923 (permalink) Old 09-25-2017, 08:56 AM
Registered User
 
SouthernMom's Avatar
 
Join Date: Jul 2017
Location: Charlotte
Car: 2018 Outback Limited 2.5i with eyesight & nav.
Posts: 63
Feedback Score: 0 reviews
can I post infotainment issues in this thread, or is it just for linking to solutions? I've got 3 problems I'm trying to figure out.
SouthernMom is offline  
post #14 of 1923 (permalink) Old 09-25-2017, 11:38 AM
Registered User
 
Join Date: Aug 2017
Posts: 200
Feedback Score: 0 reviews
Yes people can post here


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
phishfood is offline  
post #15 of 1923 (permalink) Old 09-25-2017, 08:35 PM
Registered User
 
brassfly's Avatar
 
Join Date: Jan 2017
Location: Fort Worth, Texas
Car: 2018 Outback 2.5 | Eyesight | Magnetite Grey
Posts: 50
Garage
Feedback Score: 0 reviews
I have an issue where I'm playing off a thumbdrive, or pandora and when I shut off the engine, it instantly goes to SiriusXM. Shuts off completely when I open the door. As I programmer of touchpanels for automation, I can't imagine a reason why anyone would do this. I'd be willing, if it were possible, to work with Harmon on the bugs in this system, and suggest improvements!
tmac and 10SCJed like this.
brassfly is offline  
post #16 of 1923 (permalink) Old 09-25-2017, 08:48 PM
Registered User
 
Join Date: Aug 2017
Posts: 200
Feedback Score: 0 reviews
The radio will stop playing off the USB thumbdrive because when engine is shut off the car de-powers everything except the radio. So your USB thumb drive loses power and then the radio goes to whatever it may have last been in that is still available. FM, CD, XM, etc.

They do this I assume so someone can't leave something in a USB port like a tablet, etc., that will suck the battery down over a day or two.

If you are careful when turning engine off (if you have a key) you can shut off and leave in accessory mode. I think even then there's a brief power disruption to USB stick.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
phishfood is offline  
post #17 of 1923 (permalink) Old 10-11-2017, 10:34 AM
Registered User
 
Join Date: Oct 2017
Posts: 1
Feedback Score: 0 reviews
Had my 2018 Outback for a little over months and Screen has frozen twice. Would not respond to manual controls or touch controls. Seem to reboot after it's been turned off for a while. Took it into dealer and they do not yet have fix from Subaru but have at least 6 reports of same problem.
Hawkeye Larry is offline  
post #18 of 1923 (permalink) Old 10-11-2017, 11:45 AM
Registered User
 
Join Date: Oct 2017
Location: MN, USA
Car: 2018 Outback 3.6
Posts: 3
Feedback Score: 0 reviews
I had a different issue on mine: tried to use voice command to map a route, but that locked out the *audio* and certain other functions. Touch screen itself continued to work (i.e., could manually enter the address and have it map, could see that it was receiving and switching between satellite, HD radio -- just no sound.)

Car works great in other ways, but this is confusing and weird.
jhg540 is offline  
post #19 of 1923 (permalink) Old 10-12-2017, 02:29 PM
Registered User
 
Join Date: Aug 2017
Location: Manchester, NH
Car: 2018 2.5i Limited w/EyeSight
Posts: 207
Feedback Score: 0 reviews
Yep, same here. Have a 2018 Limited. Head unit freezes about once a week. Usually seems to recover after turning the car on and off but the last time had to pull the navi fuse to get it to come back - no combination of turning off the car, letting it sit, etc etc would do anything.
vip00 is offline  
post #20 of 1923 (permalink) Old 10-12-2017, 02:35 PM
Registered User
 
Join Date: Oct 2017
Location: SoCal
Car: 2018 Limited
Posts: 108
Feedback Score: 0 reviews
do all of the owners with freezing unit have navigation option?

I don't have nav, but do have the 8" screen and has not frozen up at ll.

mkg3 is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Subaru Outback - Subaru Outback Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Rate This Thread
Rate This Thread:



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome