Join Date: Jul 2017
Feedback Score: 0 reviews
Another 2018 Outback owner here experiencing the freezing and reboots. We own an '18 Limited 3.6R w/ the 8" multimedia navigation unit. The likelihood of ours glitching seems to be tied to use of Android Auto. The more we plug our phones in and interact through AA, the more likely it is that the headunit fails. Have connected 3 different phones (Pixel, Pixel 2, and Note 8) with the same result.
We also experience audio static through *all* sources (radio, SXM, Android Auto) when the glitching is particularly bad. With every occurrence, the headunit eventually reboots, just a question of when.
Sadly, the upgrades to the multimedia/nav was a key motivator in our decision to purchase an '18 over a '17. Have hoped Subaru would push out a software update that would resolve it, but losing faith. If anyone beats us to the dealership for a service appointment to address, would greatly appreciate your feedback.