2019 Head Unit/Radio/Nav Issues - Page 5 - Subaru Outback - Subaru Outback Forums
 3Likes
Reply
 
LinkBack Thread Tools Rate Thread
post #41 of 51 (permalink) Old 04-05-2019, 07:50 PM
Registered User
 
SuperRu's Avatar
 
Join Date: Sep 2012
Location: Little 5 Points (Atlanta, GA)
Car: 2019 3.6R & 04 FXT
Posts: 178
Feedback Score: 0 reviews
Sorry if this has been asked before. Might the the first two digits of the update refer to the model generation/year of the head unit?


Admin @ SubaruForester.Org
His...
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Her...19 OB Limited 3.6R
Spare...98 Forester S
Daughter...07 OB
Dad...19 OB Limited 2.5
Sister...98 OB
Brother...19 Crosstreck Limited
Brother...17 WRX & 18 Impreza
SuperRu is online now  
Sponsored Links
Advertisement
 
post #42 of 51 (permalink) Old 04-05-2019, 08:09 PM
Registered User
 
Join Date: Jan 2019
Car: 2019 Outback Limited 2.5i
Posts: 77
Feedback Score: 0 reviews
Quote:
Originally Posted by SuperRu View Post
Sorry if this has been asked before. Might the the first two digits of the update refer to the model generation/year of the head unit?
I may be wrong but I think it just signifies the year of the update release


2019 Outback Limited 2.5i
Buff1968 is offline  
post #43 of 51 (permalink) Old 04-05-2019, 08:13 PM
Registered User
 
SuperRu's Avatar
 
Join Date: Sep 2012
Location: Little 5 Points (Atlanta, GA)
Car: 2019 3.6R & 04 FXT
Posts: 178
Feedback Score: 0 reviews
That makes sense. They just made the old version (18) the most current version available. The 19xxxx is not working as intended.

Admin @ SubaruForester.Org
His...
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Her...19 OB Limited 3.6R
Spare...98 Forester S
Daughter...07 OB
Dad...19 OB Limited 2.5
Sister...98 OB
Brother...19 Crosstreck Limited
Brother...17 WRX & 18 Impreza
SuperRu is online now  
post #44 of 51 (permalink) Old 04-05-2019, 08:47 PM
Registered User
 
Join Date: Dec 2018
Location: Chicago Suburbs
Car: 2019 Outback 3.6R Touring Cinnamon Brown Pearl
Posts: 16
Feedback Score: 0 reviews
Quote:
Originally Posted by Buff1968 View Post
Will be intetesting to see if this version will install/override the 19.01.70 version. Subaru says you cannot go back to the previous version, which is 18.38.50. Will someone please report their success if you have version 19.01.70 currently installed and try to install this version of 18.38.50.
I have version 19.01.07 installed on my 2019 Outback. I downloaded the 18.38.50 update yesterday and copied it to a USB stick. I also received the "usb authentication was unsuccessful" message when I tried to install the update.
EF Schwerin is offline  
post #45 of 51 (permalink) Old 04-06-2019, 12:05 AM
Registered User
 
Join Date: Dec 2018
Posts: 37
Feedback Score: 0 reviews
my 2019 radio (I have the large NAV unit) has been cutting out the sound on the front speakers intermittently. I thought it was the radio signal, but it happened a few times.
Milesvdustin is online now  
post #46 of 51 (permalink) Old 04-06-2019, 03:06 PM
Registered User
 
atc98092's Avatar
 
Join Date: Nov 2017
Location: Auburn WA
Car: 2018 Outback Touring 3.6R
Posts: 971
Feedback Score: 0 reviews
Quote:
Originally Posted by djxpress View Post

Is there a way to see if my head unit is HK 3.0 vs 3.1 model? I have the 2019 3.6 OB Limited.
All 2019 Outbacks are supposed to be the 3.1 HU. Not certain if that can be verified on the info screen.

Dan

2018 Outback Touring 3.6R


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
atc98092 is offline  
post #47 of 51 (permalink) Old 04-08-2019, 12:04 AM
Registered User
 
Join Date: Apr 2019
Posts: 2
Feedback Score: 0 reviews
First time Subaru customer here.

Short story, bought my 2019 Outback Limited back in October of 2018, thrilled with the purchase initially after getting rear ended in my 2013 Infiniti G37 sedan, which totaled it out sadly. MY initial reactions were fantastic, the test drive was great, minus the head unit randomly dieing on us (Should have took that as a sign) during the test drive. Afterward we decided on a Blue 2019 outback limited with every option.

For reference, I have attempted to update my 2019 Outback Limited 2.5 with the build released on April 4th, 2019. I updated my HU with version 19.01.07 in hopes that it would have fixed the Apple Carplay issues that I was having, exactly the same issues as others, Crackling audio during voice navagation, speakers randomly only working on the dash, and the random complete non functionality of Carplay about 2 weeks ago. It did not fix the problems, in fact it made them a more regular occurrence.

Come this week, I downloaded 18.35.50 and attempted the update this evening, and it gave the USB authentication errors that other users have posted here, so a revert does not seem to be user possible. This is quite frustrating, as a software engineer by trade these types of releases since 2018 would not be tolerated, you ALWAYS build in the ability to revert back a build, especially if updating firmware on a HU. This was not meant to be a rant post, but if this is how Subaru operates it makes me question owning this vehicle and it will more likely than not, be my last Subaru product.

At this stage I suppose I will contact the dealer in which I purchased the car to get the Head Unit replaced, as silly as that is because of a software issue, the HU operates normally about 50% of the time, but seemed to be about 80% before going to 19.01.07.

I hope others DO NOT upgrade their Head units to 19.01.07 because of as tonight, there does not seem to be a easy way to fix this problem other than going through a HU replacement under warranty...

Sheesh Subaru!
Tom Geml is offline  
post #48 of 51 (permalink) Old 04-17-2019, 04:40 PM
Registered User
 
Join Date: Aug 2014
Posts: 222
Feedback Score: 0 reviews
can you update using the wifi instead of usb flash drive and connect to home? my car is a week old the screen went blank ( my wife says came back on later) i'll check the version first has anyone tried using the wifi to upgrade?
columnshift is offline  
post #49 of 51 (permalink) Old 04-18-2019, 07:46 AM
Registered User
 
atc98092's Avatar
 
Join Date: Nov 2017
Location: Auburn WA
Car: 2018 Outback Touring 3.6R
Posts: 971
Feedback Score: 0 reviews
Quote:
Originally Posted by columnshift View Post
can you update using the wifi instead of usb flash drive and connect to home? my car is a week old the screen went blank ( my wife says came back on later) i'll check the version first has anyone tried using the wifi to upgrade?
No, it can't be done via WiFi. Subaru has to make it available in that manner, which they haven't done. And the download is too large for the available storage in the head unit anyway.

Dan

2018 Outback Touring 3.6R


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
atc98092 is offline  
post #50 of 51 (permalink) Old 04-22-2019, 08:38 AM
Registered User
 
Join Date: Dec 2018
Posts: 37
Feedback Score: 0 reviews
No radio on the way to work this morning. All the presets said initializing and wouldn't play anything. Even android auto wouldn't connect to my phone. Maps worked fine.

Milesvdustin is online now  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Subaru Outback - Subaru Outback Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Rate This Thread
Rate This Thread:



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome