AWD problems...? - Page 4 - Subaru Outback - Subaru Outback Forums
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post #31 of 46 (permalink) Old 04-15-2019, 05:21 PM Thread Starter
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Wife called saying she was stuck in friends relatively flat driveway that was lightly covered in snow. The first clue something wasn't right. Got there and noticed rear wheels weren't getting power. I took the car in and over a week later my '18 OB with 8k mi has an entire new transmission. New CVT, rear diff, and rear axles. Dealers paperwork stated over $11,000 in work.

The new trans is now making a high pitched whine that it didn't make before. Don't trust my OB's long-term reliability now.

Update:
Less than 24 hours after repair-
Heat shield came off my car at ~70mph. Scared the crap out of me and sounded like an explosion. Cartwheeled down the road and struck the car behind me. I immediately pulled over and the car it struck kept going. Went immediately back to the dealer. They were very nonchalant about it, "oh, sorry, we'll order another and have it on by Thursday." Also mentioned high pitch whine.

Update 4/15-
Subaru has offered a buy back or swap due to it reaching Vermont Lemon Law thresholds. The whining sound was an internal pump that failed on the NEW transmission. Dealer invoices were $11,007 for the first trans and $8756 for the second (CVT only).

My dealership experience was terrible. Don’t want to get on that rant though. However Subaru of America customer service was awesome. I’m not sure what I’ll replace it with; but, SOA did a good job and I may look the Ascent.


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post #32 of 46 (permalink) Old 04-16-2019, 12:42 AM
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Originally Posted by sirruspilot View Post
Outcome:


Wife called saying she was stuck in friends relatively flat driveway that was lightly covered in snow. The first clue something wasn't right. Got there and noticed rear wheels weren't getting power. I took the car in and over a week later my '18 OB with 8k mi has an entire new transmission. New CVT, rear diff, and rear axles. Dealers paperwork stated over $11,000 in work.

The new trans is now making a high pitched whine that it didn't make before. Don't trust my OB's long-term reliability now.

Update:
Less than 24 hours after repair-
Heat shield came off my car at ~70mph. Scared the crap out of me and sounded like an explosion. Cartwheeled down the road and struck the car behind me. I immediately pulled over and the car it struck kept going. Went immediately back to the dealer. They were very nonchalant about it, "oh, sorry, we'll order another and have it on by Thursday." Also mentioned high pitch whine.

Update 4/15-
Subaru has offered a buy back or swap due to it reaching Vermont Lemon Law thresholds. The whining sound was an internal pump that failed on the NEW transmission. Dealer invoices were $11,007 for the first trans and $8756 for the second (CVT only).

My dealership experience was terrible. Donít want to get on that rant though. However Subaru of America customer service was awesome. Iím not sure what Iíll replace it with; but, SOA did a good job and I may look the Ascent.
Get 3.6 with a real tranny before they're gone. These CVT's are garbage.

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post #33 of 46 (permalink) Old 04-16-2019, 01:08 AM
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Get 3.6 with a real tranny before they're gone. These CVT's are garbage.
3.6 Legacy/Outback transmission has been the TR-690 CVT since MY 2015. In the U.S. you can't buy a new Outback with anything other than a CVT.

Quote:
These CVT's are garbage.
I disagree.

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post #34 of 46 (permalink) Old 04-16-2019, 08:39 AM
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3.6 Legacy/Outback transmission has been the TR-690 CVT since MY 2015. In the U.S. you can't buy a new Outback with anything other than a CVT.

I'm kind of wavering about what I'll do when my 2015 3.6R crosses 100K miles in a couple of years. Part of me wants to run it to 200,000 miles. Part of me is concerned about CVT long term reliability. In 2015, the 3.6R was the only CVT-equipped car on the market with more than 250 hp. There isn't all that much long term reliability data yet.
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post #35 of 46 (permalink) Old 04-16-2019, 09:47 AM
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The CVTs aren't garbage in any way. Do bad one's get out? Yep. But the % is so tiny compared to production that, while it can be a traumatic personal issue, it doesn't reflect reality. I know quite a few folks, including myself, with 150-300k on their Subaru CVTs. Not a single one has had transmission issues. So to say they are garbage is far from the truth.
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post #36 of 46 (permalink) Old 04-16-2019, 09:58 AM
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...These CVT's are garbage.
Says the guy who accidentally put gear oil in his CVT a couple years ago, IIRC. Sorry for the poke, but couldn't resist.
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post #37 of 46 (permalink) Old 04-16-2019, 10:27 AM
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One of the big beefs with CVTs isn't that they necessarily fail more often than conventional trannies, it's that they're way more expensive to fix when they do fail.

If you've got a car with 100,000+ miles and a conventional tranny in it dies, you put in a rebuilt tranny. If a CVT dies at 100,000+ miles, you probably buy a new car.
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post #38 of 46 (permalink) Old 04-16-2019, 01:39 PM
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One of the big beefs with CVTs isn't that they necessarily fail more often than conventional trannies, it's that they're way more expensive to fix when they do fail.

If you've got a car with 100,000+ miles and a conventional tranny in it dies, you put in a rebuilt tranny. If a CVT dies at 100,000+ miles, you probably buy a new car.
By now there are plenty of good CVTs in salvage yards in perfect working order. I wouldn't have any concerns going with a used one, especially if my car already had 100,000+ miles on it.
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post #39 of 46 (permalink) Old 04-16-2019, 03:18 PM
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What he said.

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post #40 of 46 (permalink) Old 04-16-2019, 06:05 PM
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By now there are plenty of good CVTs in salvage yards in perfect working order. I wouldn't have any concerns going with a used one, especially if my car already had 100,000+ miles on it.
If a car is in a salvage yard was totaled due to a collision, the CVT is probably OK. But otherwise, how does a consumer (or even an auto repair technician) have any idea whether the CVT in a salvage yard is in good working condition? Most of the cars there didn't get driven there. Does a failed CVT look any different than a working CVT.

I'm not saying you're wrong. I'm genuinely curious how to know the condition of a CVT in a salvage yard. A co-worker of mine had the CVT die in his car (not a Subaru) with less than 80,000 miles on it. Neither the dealership nor a local independent repair shop could give him any repair alternative that was less expensive than the value of the car before the CVT had died.

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