Join Date: Aug 2011
Location: Sussex, WI
Car: 2011 Outback Premium CVT, AWP, Steel Silver
Feedback Score: 0 reviews
I would have to change my previous post of Sommers service to a negative unfortunately.
Since that initial visit it has been a litany of issues.
The last was I had some service done in January, and they didn't do everything I asked them to do.
I only found this out days later when I was filing the invoice.
I typically change my own oil but considering it was January, I had them do that to.
Well, I changed the oil later and the filter was screwed on so tight it was actually leaking a little.
I had to go buy a filter wrench to get it off, it really made me quite angry.
So I will be going to Wilde or Subaru City from now on. It's just always a clusterfeck whenever I take my car to Sommers.
I would probably still buy from them, but considering I won't go to their service dept, I probably would just pass on them.
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