Sommer's -- not a good experience for me!
I'll refrain from using names, but only 1 person there seemed genuine and unfortunately several others were not. The sole "good" person was not invovled my discussions.
I came armed with a list of in stock vehicles and prices, including web-pricing, from 3 other dealers. The salesman I spoke with took them from me (did not return them at the end of conversation either
) and proceeded to go through his deal.
#1 - I initially wanted a Ruby Red Ltd 2.5. They had 3 on their website. None were actually on the lot NOR
found to be in transit.
#2 - He tried to convince me that a Ruby Red Premium
2.5 was just as good and he could "add in" a sunroof and 20+ leather color choices from a local after market installer.
#3 - After my shock, we got into pricing and were initially $2,500 apart. We ended at $1,500 apart.
#4 - While he was "working the numbers", I overheard a collegue of his talking to the new car manager about a client who wanted a specific trim car from the factory
. The saleperson immediately dismissed the client's request since no such car was readily available. Instead, he planned to put on all the extra trim at the dealer (which the client expressed he did not want due to removal of parts, potential rattles, etc...). The manager agreed to sell the car with the dealer installed pieces and call it "factory installed" to convince the buyer.
Got mine from Wilde in Waukesha for the right amount, albeit a different color (but at least we had an honest discussion about availability rather than switch me into a different trim level).