********************
Just happened again this morning
Recorded video here:
http://youtu.be/SkWUTmxPtSU
********************
Hello from Chicago
New to the forum and this is my first post/experience with a Subaru.
After searching around for awhile, looks like I'm not the only one with this issue.
2013 Outback Limited 2.5i
Special Appearance Package w Keyless start
No Eyesight
We bought our OB 2 weeks ago and we've been enjoying it almost more than any other car we've had in the past. Well, that's until it refused to start 2 days ago. Luckily, it was in the garage at the time.
After an hour or so, I was able to get it started by myself... Then took it to the dealership the next day.
Pushed in the brake, hit the button to start, dash lights up during self test, engine doesn't crank at all
Did not hear the starter solenoid tick at all.
Acted like it didn't know the tranny was in park even though it was.
Verified:
Tranny was in park, shifted to drive and back to park a few times, still wouldn't start..
Brake pedal was pushed in enough to disengage the safety switch, i removed The bottom kick panel to see myself..
Turned radio and all climate controls off
Parking brake was not engaged
Battery voltage was at 12.7
Tightened gas cap
Since the solenoids on these OB's seem to be a problem, I made sure the smaller wire was connected properly. Tried starting again after testing the wire in a few positions on the post, no luck..
After the last failed attempt, I went over the engine and just checked all electrical sensors I could find which were easy to get to. Verified they were snug.
I should have tried starting again but I didn't... ARGHH
Instead, I went through the button sequence to get the dash to display any CEL codes. I could see 2 --'s but nothing else.
Then hit the start button again to turn off the car.
Tried to start again and it fired right up. It's been starting fine since.
So which was it, a sensor or the CEL code sequence..
This is the sequence I'm referring to in thread #5
http://www.subaruoutback.org/forums...392-check-engine-stability-cruise-lights.html
The dealership has had a day to look it over and I'm sad to say I already knew their answer before they just called me with the news.
They are saying that unless it's experiencing the issue or showing a CEL code at the time or even in the code history, they can't touch it.
I explained many have reported issues with the Solenoid and they replied "Oh, thats the first time anyone's said that blah blibididy blah"
I told them what I did to get it running as well.
History with this problem has led other owners and I'm sure other dealerships to key areas which can cause the issue. My dealership is refusing to attempt any additional detective work to help narrow down the issue. They know darn well where the problem might be but are throwing their hands up.
So do pick the car up or try to escalate it?
Thoughts?
Just happened again this morning
Recorded video here:
http://youtu.be/SkWUTmxPtSU
********************
Hello from Chicago
New to the forum and this is my first post/experience with a Subaru.
After searching around for awhile, looks like I'm not the only one with this issue.
2013 Outback Limited 2.5i
Special Appearance Package w Keyless start
No Eyesight
We bought our OB 2 weeks ago and we've been enjoying it almost more than any other car we've had in the past. Well, that's until it refused to start 2 days ago. Luckily, it was in the garage at the time.
After an hour or so, I was able to get it started by myself... Then took it to the dealership the next day.
Pushed in the brake, hit the button to start, dash lights up during self test, engine doesn't crank at all
Did not hear the starter solenoid tick at all.
Acted like it didn't know the tranny was in park even though it was.
Verified:
Tranny was in park, shifted to drive and back to park a few times, still wouldn't start..
Brake pedal was pushed in enough to disengage the safety switch, i removed The bottom kick panel to see myself..
Turned radio and all climate controls off
Parking brake was not engaged
Battery voltage was at 12.7
Tightened gas cap
Since the solenoids on these OB's seem to be a problem, I made sure the smaller wire was connected properly. Tried starting again after testing the wire in a few positions on the post, no luck..
After the last failed attempt, I went over the engine and just checked all electrical sensors I could find which were easy to get to. Verified they were snug.
I should have tried starting again but I didn't... ARGHH
Instead, I went through the button sequence to get the dash to display any CEL codes. I could see 2 --'s but nothing else.
Then hit the start button again to turn off the car.
Tried to start again and it fired right up. It's been starting fine since.
So which was it, a sensor or the CEL code sequence..
This is the sequence I'm referring to in thread #5
http://www.subaruoutback.org/forums...392-check-engine-stability-cruise-lights.html
The dealership has had a day to look it over and I'm sad to say I already knew their answer before they just called me with the news.
They are saying that unless it's experiencing the issue or showing a CEL code at the time or even in the code history, they can't touch it.
I explained many have reported issues with the Solenoid and they replied "Oh, thats the first time anyone's said that blah blibididy blah"
I told them what I did to get it running as well.
History with this problem has led other owners and I'm sure other dealerships to key areas which can cause the issue. My dealership is refusing to attempt any additional detective work to help narrow down the issue. They know darn well where the problem might be but are throwing their hands up.
So do pick the car up or try to escalate it?
Thoughts?
