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2013 Outback 2.5i Limited w/ SAP
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This is mentione in the owners manual. Not to have other keys on the key chain as it can cause issues with starting. Basically what was said in the quote the car gets mixed signals and wont allow the car to start. Do you have other keys on your key chain? I seem to remember the manual saying any keys even non fob can cause problems.
You're right it's mentioned on the manual. As a result of my experience, I carry only one key fob at a time. My wife and I hang our labeled key fobs in the office and take the appropriate key depending on what we're driving. That's more important on the Outback since we've programmed the key fobs to the our respective seat positions. With that change in procedure, no problems.
 

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2013 Outback 2.5i Limited w/ SAP
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Okay, I'm missing something because I thought you said you had keyless start?
On keyless start systems, NOT depressing the brake pedal and pressing the start button once will get you to ACC mode, pressing start again will get you to ON mode. Depressing the brake pedal and pressing the start button will start the engine.
 

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2013 Outback 2.5i Limited w/ SAP
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I asked our salesman the same question and he said no. There very well may be another method but I haven't been able to find one online yet.

I'm not sure if there is another way. Whether a keyless start or keyed start, both fobs contain a chip that identifies itself with the car's computer as being valid for the car. The act of mechanically inserting and twisting the key, or fingers pressing a button just completes a circuit that allows the engine to be started (this is simplified). I'm sure there's a way, but it may require specialized equipment that only Subaru has (i.e., not available to the public).
 

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2012 Legacy 2.5GT-L
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315 Posts
it's an awkward situation for the dealer - you describe the problem, which the car is no longer doing, and they try to replicate it and can't - so based on all of their diagnostic testing, everything is a-ok, so what are they supposed to do?

Electronic devices glitch all the time - how often have you had software crash on a computer, only to work just fine once the system is rebooted? Intermittent failures/issues are really hard to deal with - if you can't reproduce it, what do you fix?

The idea of documenting it as completely as you can next time it does it is a good one - that way they can at least see the issue in action, so to speak.

One thing I noticed in the manual which no one has mentioned here is the relearning procedure (or whatever it does) described in section 9 of the owners manual (page 9-20 and 9-21) - it says that's suppposed to help even if there are lots of conflicting devices/noise in the area (which I am guessing is the problem when there are two key fobs for different vehicles present)
 

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2002 BMW 325i, 2007 SS Trailblazer, 2012 Acura TSX Wagon
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98 Posts
Neighbor had that problem, on hers it was the key-less start, they replaced it. No codes showed up. If it happens again call a tow truck.
Same thing happened to my sisters 12 Altima 3.5 sr w/ keyless. No codes because ECU never receiced power due failed brake lamp switch. The stupid KARR alarm that dealers install had been tapped somewhere where brake switch shorted. I was able to start car w/ paper clip to create a closed circuit:D Drove it the dealer. They removed the aftermarket crap and replaced brake switch. Problem solved.
 

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