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2013
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I recently had the same problem occur on my 2013 Outback. The dashboard icon lights up when the switch is engaged manually but the lights don't work. Coincidently, I have also noted that my heated front seats feel as if they are on intermittently but the switches are not lit up indicating that the high or low levels are switched on.

I will check the voltage as soon as I can (knee surgery 6 days ago) however I am worried that my wife will drive the car. In the meantime, has anyone found a solution to this problem?
 
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