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2013 NAVI Issue - Resolved?
I went to my dealer yesterday and mentioned the "short" time notice to take a turn. He told me there was a technical bulletin recently, and called tech support. The dealers are getting a new CF card update, some have them already. My dealer gets it next week, and I made an appointment for the upgrade, as well as to start a ticket on why an iPhone cannot terxt back through the vehicle system, but yet a text can be read out trhough the nav head.
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Does anyone have access to the Subaru Technical Information System:
Subaru Technical Information System
Specifically TSB # 15-155-12R - Fujitsu Ten (F10) Audio/Navigation Unit SD Card Exchange Information
The file is here, but you have to be logged in to see it.
Subaru Technical Information System
Subaru Technical Information System
Specifically TSB # 15-155-12R - Fujitsu Ten (F10) Audio/Navigation Unit SD Card Exchange Information
The file is here, but you have to be logged in to see it.
Subaru Technical Information System
Unfortunately I do not, other than it is to correct the late turn notice. What I like about that is then maybe they can make other corrections as needed. Honestly, just yesterday, I was driving with my navi when it SUDDENLY said right turn. I crossed three lanes of traffic and was lucky no other cars were nearby. Imagine the liability if soimeone had a crash because of that!
Another thing I notice is that the system does not tell you to make a U turn. That sucks! I left a business, took a right before the navi kicked in after exiting the parking lot, and it took me 10 miles down the road then a series of right turns ending in a left, back on the same road but in the opposite direction! Some navi's have an option to allow for U turns. Has anyone figured that out? Try an intentional error from a navi route and you will see what I mean.
Another thing I notice is that the system does not tell you to make a U turn. That sucks! I left a business, took a right before the navi kicked in after exiting the parking lot, and it took me 10 miles down the road then a series of right turns ending in a left, back on the same road but in the opposite direction! Some navi's have an option to allow for U turns. Has anyone figured that out? Try an intentional error from a navi route and you will see what I mean.
Mine started giving late directions after I got my nav traffic working. At least that is when I noticed it, but it seems to give little or no notice fairly regularly now. Last night, it actually told me to turn on a street about 50 feet after I passed it.
Mine will tell me to make u-turns though. There may be a setting that tells the unit to avoid u-turns.
As for making a right turn across several lanes causing an accident, I don't think you can blame Subaru or the NAV system for poor decision making on the part of the driver.
Mine will tell me to make u-turns though. There may be a setting that tells the unit to avoid u-turns.
As for making a right turn across several lanes causing an accident, I don't think you can blame Subaru or the NAV system for poor decision making on the part of the driver.
Good news/bad news.
The good news is that I was able to see TSB # 15-155-12R today.
The bad news is that it does not cover the late directions issue and I was not able to get a hard copy of the TSB. It was a 5+ page document that had a form to fill out in it, I assume this would be used to order the new SD card if the vehicle qualified. I did not get to see all of it, but I did see that it covers multiple vehicles from the 2012 Forester, BRZ, WRX and Legacy though it did not specifically list the Outback. THe image of the stereo under the Legacy was the same as what we have in the Outback. I was also not able to see all the testing steps but I did see the list of qualified issues.
It covers the following 7 issues - keep in mind this may not be word for word. I set my iPhone to record as I read the document out loud and have retyped what I said here:
1 - When the Auto*P*button is pressed on Settings*screen in AM or FM, asmallpop*noise is heard through the speakers. This*may occur when the sameradio station preset is saved twice in the Preset*memory.
2 - Song titles are not shown in iPod mode.*when the Search*button on the*iPod main*screen is pressed while the*"Searching iPod Please wait"*message isdisplayed
3 - CD playback is delayed for approximately 10 seconds after loading a CD or theCD mode is selected.
4 - FM radio can still be heard even if the audio unit is in “Audio Off” mode.This*happens after Delete Personal Data*button is pressed and cycling theignition key off and back on again.
5 - I Agree*button cannot be selected on the Caution screen.
6 - In XM mode, the keypad appears normal but is inoperative while the vehicle is inmotion. Once the vehicle is stopped, the keypad operates normally.
7 - USB Flash Memory device is not recognized.
The good news is that I was able to see TSB # 15-155-12R today.
The bad news is that it does not cover the late directions issue and I was not able to get a hard copy of the TSB. It was a 5+ page document that had a form to fill out in it, I assume this would be used to order the new SD card if the vehicle qualified. I did not get to see all of it, but I did see that it covers multiple vehicles from the 2012 Forester, BRZ, WRX and Legacy though it did not specifically list the Outback. THe image of the stereo under the Legacy was the same as what we have in the Outback. I was also not able to see all the testing steps but I did see the list of qualified issues.
It covers the following 7 issues - keep in mind this may not be word for word. I set my iPhone to record as I read the document out loud and have retyped what I said here:
1 - When the Auto*P*button is pressed on Settings*screen in AM or FM, asmallpop*noise is heard through the speakers. This*may occur when the sameradio station preset is saved twice in the Preset*memory.
2 - Song titles are not shown in iPod mode.*when the Search*button on the*iPod main*screen is pressed while the*"Searching iPod Please wait"*message isdisplayed
3 - CD playback is delayed for approximately 10 seconds after loading a CD or theCD mode is selected.
4 - FM radio can still be heard even if the audio unit is in “Audio Off” mode.This*happens after Delete Personal Data*button is pressed and cycling theignition key off and back on again.
5 - I Agree*button cannot be selected on the Caution screen.
6 - In XM mode, the keypad appears normal but is inoperative while the vehicle is inmotion. Once the vehicle is stopped, the keypad operates normally.
7 - USB Flash Memory device is not recognized.
Are you saying that 15-155-12R TSB is all related to the audio/music problems and not navigation issues? My concerns are related to the navigation/map/turns whereas turn read-outs are spoken (in TTS mode) too short in advance (compared to Garmin Nuvi). And those cannot be adjusted. The only adjustments that I found on that system were the adjustments of read-outs for warnings (you can change the distance, when those warnings are anounced).
Well, it looks as though they are addressing the "short notice" to make a turn with a change to the CF card. BUT, Page 24 in the navigation manual for the 2013 Outback says that certain features cannot be used when the vehicle is in motion "WHEN THE SAFETY IS ON" Do you see any reference to shutting a safety off or on? That would be huge. Did it have a wiring diagram that some of the techies here could use to figure out how to bypass the speed sensor?
Who are you asking these questions since there is no indication in your posting above...
That's exactly what I am saying. The document said something about making sure the customer knows that the map software on this CF card is the exact same software they have currently. This only addresses audio related issues.
I have the same late notice and sometimes notice to turn past the street you are supposed to turn on that you have. I really wish I had bought the base model and done this all aftermarket at this point. Sure I would have given up EyeSight but all these additional headaches are just not worth the added cost.
I assume you intened to say "it looks as though they are not addressing the..."
If so, then I would agree with you because this appears to have nothing to do with the short or late notice.
Nope, nothing in what I saw.
Talked to the dealer again and this is now considered a known issue on some vehicles. They need me to drop off my Outback for a day so they can drive it and get video to document the problem before we move on to the next step. I was not told what the next step was, but at least there appears to be one.
I probably will not have time to do this until after the first of the year, but that gives me something to look forward to next year I guess...
I probably will not have time to do this until after the first of the year, but that gives me something to look forward to next year I guess...
I met with the factory rep and showed him why I thought my 2013 navi head was messed up. He agreed and ordered me a replacement. Maybe the replacement will have been upgraded as I purchased my 2013 OB in October. I still need someone to come up with how to over-ride the motion sensor!!
I finally got my nav. system to give me directions with some notice. Unfortunately, I'm not sure what I did do get it to work correctly. Since then, the dealer has reset it and it still works correctly. Now if I could only get it to work while in motion too.
Inactive features in GPS NAVI when car is moving.
Has anyone figured out how to disengage the safety regarding the moving vehicle and the NAVI gps?
When I was on a road trip, my navigator friend couldn't use the GPS unless I stopped.
Huge bother.
Has anyone figured out how to disengage the safety regarding the moving vehicle and the NAVI gps?
When I was on a road trip, my navigator friend couldn't use the GPS unless I stopped.
Huge bother.
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