[pgpilot]

Just got my new 2018 Outback 3.6R Touring 3 days ago, and haven't even put 100 miles on it, and the front passenger door now won't open from the outside. I think a cable broke somewhere inside the door.

I expect that this should be fully covered under warranty, but it's frustrating to take the car in for service for an issue so early on. Curious to know if anyone has experienced this in Gen 5 cars? I found a few posts from 2005-era cars, but nothing recent.

 

[Yoda_One]

Very possibly that the settings is set for driver's side only.
Change the settings or open the passenger side first with the handle.
Also the OM has a great deal of information.

Laughing at oneself and with others is good for the Soul!

 

[pgpilot]

Nope, definitely a mechanical problem with the outside handle, and not related to the lock. Even with the door unlocked, it will open only from the inside. Almost like an inverse child lock...

 

[mikelipke]

Snit happens. Of course dealer will fix.