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2020 Outback Onyx XT
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Discussion Starter #21
Thanks all for your concerns!

The car is at an official Subaru collision repair center, the original location the car was sent to told me they were certified but LIED to me, so it was towed to the other location.

I am definitely going to get diminished value if it isn’t totaled, I checked with Texas state laws and I’m in the win.

Who knows how long I’ll be waiting since it’s thanksgiving weekend, but I will keep y’all informed if it was totaled or not.

if it IS totaled, GAP insurance will take care of it and I will simply order/buy another BLUE.
 

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2020 Limited 2.5i Outback Magnettie Grey Metallic
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Thanks all for your concerns!

The car is at an official Subaru collision repair center, the original location the car was sent to told me they were certified but LIED to me, so it was towed to the other location.

I am definitely going to get diminished value if it isn’t totaled, I checked with Texas state laws and I’m in the win.

Who knows how long I’ll be waiting since it’s thanksgiving weekend, but I will keep y’all informed if it was totaled or not.

if it IS totaled, GAP insurance will take care of it and I will simply order/buy another BLUE.
I would hope they total it after my Prius got hit hard and repaired, the already numerous rattles got worse I`m guessing all of the caulking that seals stuff got busted throughout the vehicle.
 

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Way back when in 1984, my new Oldsmobile Omega got clocked pretty hard in Allentown, PA. Head on wreck when an idiot turned left in front of me.
It got fixed and was doing well for a few months, but then things fell apart. By then, I had moved to Kentucky so could do nothing about it. Sold the car a year later. Was going through transmission fluid like crazy. It was also rattling a lot and got way, way, way out of alignment.
At least your beautiful ride was hit in the back. Much better than in the front.
Anxious to hear how your situation plays out. Your car is beautiful and I have enjoyed your posts on here and your Facebook site.
 

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2020 Touring XT, 2013 Outback Lim SAP 270K, 2003 Outback Lim MT 2.5L, 241K..
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But if it does get repaired there doesn't appear to be anything there that a good shop and a good tech can't do a quality repair on.
This cant be said enough, in light of so many who think "there are always problems with a big repair". That was the way of things maybe 20 years ago or more, but a good repair shop can do wonders these days.

my 2013 was rear ended really hard early on - the hatch and the whole underside of the cargo floor was damaged. They couldnt even get the spare tire out it was so crushed. They had to replace the whole section under the floor or the cargo space.
I also had 2 other accidents with that car, that needed significant work. I never had any issues with the rear gate, or really anything relating to the repairs, the car went on to 170K and recently was sold to a family member and its still in fantastic shape, with no issues at all relating to those repairs.

glad you are ok Mr Cantu, thats all that really matters here - the rest is just paperwork and patience.
 

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2019 Ascent Touring (me) 2016 Outback 2.5i Limited with EyeSight (Spouse's Vehicle) 2011 Outback 2.5i Limited (daughter's ride)
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That was the way of things maybe 20 years ago or more, but a good repair shop can do wonders these days.
I agree. My MY06 Highlander Hybrid Limited was "sandwiched" on the Interstate in 2007 as we were traveling to the airport to go on vacation. Front and back were both badly damaged because the person who hit us in the back pushed us hard into the stopped traffic in front of us that was already linked up in an accident. (I stopped successfully) There was $28K in damage all totaled (pardon the expression) and the vehicle was fixed because $28K was far below the ACV and replacement cost. It drove like new and I owned it until 2012.
 

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2012 Outback Ltd 3.6r
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I doubt there's enough damage there to total it, which is a shame. Check the insurance laws for TX, many times diminished value only applies if there was a trade/sale pending, or such sale/trade takes place within a certain amount of time. - I believe the guaranteed trade value which Subaru provides might make it easier to claim the diminished value. (I'm not up on TX law, only having licenses in the tri-state area, however, the states do vary on that topic).

Some states having limits on how far the body can be lifted over the axles, but unfortunately, not all or not enough. Actually surprised the Outback didn't have more damage, given he basically went right over your bumper. Glad everybody was unharmed.
 

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2020 Outback Limited XT Black on Ivory
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I doubt there's enough damage there to total it, which is a shame. Check the insurance laws for TX, many times diminished value only applies if there was a trade/sale pending, or such sale/trade takes place within a certain amount of time. - I believe the guaranteed trade value which Subaru provides might make it easier to claim the diminished value. (I'm not up on TX law, only having licenses in the tri-state area, however, the states do vary on that topic).

Some states having limits on how far the body can be lifted over the axles, but unfortunately, not all or not enough. Actually surprised the Outback didn't have more damage, given he basically went right over your bumper. Glad everybody was unharmed.
So I'm not up on Texas law but am wondering if having a major accident on record would actually affect trade in value ? Do they actually do a carfax type query when they quote you a trade? I know it could drive private parties away but admittedly have no insight into the inner workings of dealerships.
 

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2020 Touring XT, 2013 Outback Lim SAP 270K, 2003 Outback Lim MT 2.5L, 241K..
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So I'm not up on Texas law but am wondering if having a major accident on record would actually affect trade in value ? Do they actually do a carfax type query when they quote you a trade? I know it could drive private parties away but admittedly have no insight into the inner workings of dealerships.
Ive had 3 good accidents with my 2013, and just had offers made - and sold it privately. It had 170K miles on it, some dings and such. Subaru said because of the high mileage, that they could only wholesale it and offered me 3K if I was going to trade it in. Carmax did their thing and offered me 4K - kelley blue book said privately I could sell between 5-6K. Nowhere in there did anyone say anything about any accidents affecting the price offered.
 

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Well, a Jeep decided to rear end me. Medically I’m fine - got checked out just in case. I’m currently dealing with their insurance (Allstate), so far they have been great. Taking it to a certified Subaru shop after the current shop lied to me haha...if they happen to total it out I’ll just buy a new one but with the Fosgate option haha.

here is the damage:

View attachment 474624 View attachment 474625

The Subie kept me safe :)
Metal vs. Cantu.....I will take Cantu any day, any time, any place!!! Sue the he-- out of them...Crap like that mod should never be allowed on the street anyway! That turd had more $$ invested than you could ever believe...
 

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So I'm not up on Texas law but am wondering if having a major accident on record would actually affect trade in value ? Do they actually do a carfax type query when they quote you a trade? I know it could drive private parties away but admittedly have no insight into the inner workings of dealerships.
I believe under Texas law you have something like 2 years to file a diminished value lawsuit.

If one plans to use the Subaru GTP program, vehicles that have been in an accident are excluded.

Most every dealer will check the CarFax when appraising a trade, unless it is something they plan to send to auction.
 

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2020 Outback touring XT, crazy Subaru idea of green
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Wholly mackerel, Mr C, that sucks beyond belief. What in the heck was that jeep driver doing to hit you so hard? After seeing your pic it made my indecision about getting a dash-cam a real purchase. I am glad to hear you say you are OK. I do not want to be a Debbie Downer, but neck problems can take up to a week to start manifesting after being rear ended, so whatever you do, don't sign any kind of release saying you're OK to the jeep's insurance company. Fingers crossed your neck remains as fine and dandy as it is now.
 

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Thanks all for your concerns!

The car is at an official Subaru collision repair center, the original location the car was sent to told me they were certified but LIED to me, so it was towed to the other location.

I am definitely going to get diminished value if it isn’t totaled, I checked with Texas state laws and I’m in the win.

Who knows how long I’ll be waiting since it’s thanksgiving weekend, but I will keep y’all informed if it was totaled or not.

if it IS totaled, GAP insurance will take care of it and I will simply order/buy another BLUE.
Mr. Cantu, if you suspect diminished value on your car, get a lawyer and sue the turd and his insurance company for the difference and legal fees. If you begin to have headaches and neck pain, go to the doctor and add that to the suit! That you can do!
 

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2020 Touring Onyx XT; 2014 Tribeca
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I just went through the trade-in after an accident on my 17 FXT. KBB, trucar, and Edmunds estimated it at 27-29k in excellent condition, which it was, aside from the minor rear-ending and minor side hit on the rear quarter. The rear-ending was below 25mph and the side hit was under 10mph. Both were repaired with OEM parts and made new. But since it was a lease, I can't file for diminished value, the Leasing co can though. But when I got the CarFax pulled, it shoed 0 accidents, but ould have damage and valued it at the retailer at 23K and another private party it valued it at 20k. That is up to a 9k loss in value for such small hits. Both were under 5k in repairs (together) and less than a week in the shop. But CarFax doesn't take the level of accident/damage into account. So I just ended up turning it over to the leasing co since my outback came in with a couple of weeks before the lease-end. At least I didn't take a loss on it.
 

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2020 Onyx XT White
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I just went through the trade-in after an accident on my 17 FXT. KBB, trucar, and Edmunds estimated it at 27-29k in excellent condition, which it was, aside from the minor rear-ending and minor side hit on the rear quarter. The rear-ending was below 25mph and the side hit was under 10mph. Both were repaired with OEM parts and made new. But since it was a lease, I can't file for diminished value, the Leasing co can though. But when I got the CarFax pulled, it shoed 0 accidents, but ould have damage and valued it at the retailer at 23K and another private party it valued it at 20k. That is up to a 9k loss in value for such small hits. Both were under 5k in repairs (together) and less than a week in the shop. But CarFax doesn't take the level of accident/damage into account. So I just ended up turning it over to the leasing co since my outback came in with a couple of weeks before the lease-end. At least I didn't take a loss on it.
Equifax does vehicle history reports as well. I'm likely selling my KIA Sportage to Carvana, and they do a "background check" on the vehicle, including any accidents that involve police reports, or accident claims with insurance companies. I am also told they check dealer records, but I can't confirm it.
While I do agree that it is possible to restore a car back to almost new condition after an accident such as we are discussing, I would personally fight to get a new vehicle. Shops that do such work are very hard to find, even in larger cities such as Los Angeles. I have been through this twice, and it's a major inconvenience, time-eater, and a substantial financial loss no matter how you slice it. In my case it took months just to get parts, as my car was 2 weeks old. With a car so new, it's only reasonable to accept diminished value, or fight to get a replacement vehicle.
-My two centavos.
 

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If you get a decent diminished value payment from the insurance, and keep the car for a long time thereafter, it may not be such a bad deal. But that assumes the repair is done correctly, and no issued because of it down the road. That's the big unknown here.
 

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Have to think that with all the demand for the Onyx XT, that there is a heavy emphasis on sending all parts to the factory for new car production. I'm sure a listing of the parts will be prepared and analyzed for price and availability by the body shop and then insurance company. This may take a while....buckle up for an interesting ride!
 

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Have to think that with all the demand for the Onyx XT, that there is a heavy emphasis on sending all parts to the factory for new car production. I'm sure a listing of the parts will be prepared and analyzed for price and availability by the body shop and then insurance company. This may take a while....buckle up for an interesting ride!
It took 3 months to get a roof panel for our 2019 OB.
 

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Well, a Jeep decided to rear end me. Medically I’m fine - got checked out just in case. I’m currently dealing with their insurance (Allstate), so far they have been great. Taking it to a certified Subaru shop after the current shop lied to me haha...if they happen to total it out I’ll just buy a new one but with the Fosgate option haha.

here is the damage:

View attachment 474624 View attachment 474625

The Subie kept me safe :)
Glad you're OK. Subaru can always make another Outback to replace this wagon... but, replacing you? Not so easy.

I'd be sick - your Onyx is a sweet looking ride. I don't know what happened, but if the driver is anything like the Jeep & Grand Cherokee drivers that infest my area, I suspect he may have been weaving, talking/texting on the cell phone, and not really paying close attention.

Good luck, hope that there's no lingering physical injuries, and hope that the car is repaired to factory spec.
 

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2019 2.5i Limited Forester (hers) (4th Subie), 2014 Impreza Premium (mine)(#5)
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That is up to a 9k loss in value for such small hits. Both were under 5k in repairs (together) and less than a week in the shop. But CarFax doesn't take the level of accident/damage into account. So I just ended up turning it over to the leasing co since my outback came in with a couple of weeks before the lease-end. At least I didn't take a loss on it.
That's why I'm leasing my wife's Forester. If we get a good Oklahoma hard rain in the spring (meaning golf ball sized hail) that does $6K worth of damage, then we fix it, paying the deductible, and at the end of the lease, drop off the keys and $300. And if we DON'T get any damage, I'll do a trade-in, where the dealership gives me more for the car than the actual residual value, and just lease another one.
 
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