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I recently purchased a 2020 Outback Onyx, to complement my 2018 Legacy. Love it. However, I’ve identified several software bugs, that I would like to see fixed. Are you seeing the same issues?

1. The mapping software does not provide the cross-street names on its route, regardless of how close I zoom in.
2. The radio sound customization does not retain its settings and defaults back to a natural position.
3. The Auto Start/Stop needs to stay in the position you choose until you change it. Same is true with the Auto Vehicle Hold.
4. Daylight Savings Time is not working.
5. The cell phone volume is a confusing mess.
6. A Bluetooth connected phone will not sound alerts for new email, text messages or any other type of sound alert.

I've read the manual, checked all the settings and worked with my Subaru specialist and she can't find a way to resolve these issues.
 

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Definitely there is some clunkiness, but I have some workarounds and solutions to these.

1. Hit the little arrow on the left side of the nav twice to shift around the perspective. That setting shows street maps, but as far as I can tell there's no way to save your selection. The nav map in general is pretty disappointing. The contrast is terrible.

2. You need to set both your user profiles. There are two profiles you set up, one is for your seat position, and the other is for your phone and audio configs (so I suppose you really probably just need the audio/phone one set up). Once I had those set up, I did indeed have to set my audio configs again, but it has saved them going forward.

3. Nice thought but it works that way to get fleet wide fuel savings and doesn't count if the setting can be disabled. No car will let you persistently disable auto start/stop. It would def be cool if you could create shortcuts directly to specific toggles. Auto hold, I don't know why it doesn't persist, but I've also never seen a car that allows it, so I assume there is a safety rationale for it.

4. I set my time zone to auto and daylight savings to auto, and it's been working correctly. My car was delivered with the time zone set to EST and daylight savings was manual.

5. This is a weird one. I had some weirdness on day 1 where the audio from my bluetooth connected phone had to be cranked up to 35. Next day, volume levels around 15 are fine for everything. I think I probably had the volume output on the phone itself set low that first day. I dunno, I haven't made a call yet, and I have heard people have issues, so yeah, the volume controls are a bit of a mess. There is a volume menu that lets you control the volume for a bunch of different things, but I guess maybe there are some other things it hides?

6. I don't understand this one. I don't remember getting alerts for this stuff in my old car either. Texts show up on screen. This may be a phone OS thing more than the car.
 

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I recently purchased a 2020 Outback Onyx, to complement my 2018 Legacy. Love it. However, I’ve identified several software bugs, that I would like to see fixed. Are you seeing the same issues?

1. The mapping software does not provide the cross-street names on its route, regardless of how close I zoom in.
2. The radio sound customization does not retain its settings and defaults back to a natural position.
3. The Auto Start/Stop needs to stay in the position you choose until you change it. Same is true with the Auto Vehicle Hold.
4. Daylight Savings Time is not working.
5. The cell phone volume is a confusing mess.
6. A Bluetooth connected phone will not sound alerts for new email, text messages or any other type of sound alert.

I've read the manual, checked all the settings and worked with my Subaru specialist and she can't find a way to resolve these issues.
1. This isn't a bug, but how the system is designed to work. Press the little arrow above the direction on the left. If you cycle through it, you'll find a mode that shows more street names than other modes.
2. The sound customizations do occasionally not retain settings. However, you have to set these customizations per profile and per source. It can seem like they are setting back to default, but many owners aren't realizing these are unique to each profile & source and it seems confusing. I think this is a design issue, but not really a bug. However, I have experienced actual bugs where it totally doesn't work at all.
3. This isn't a bug, but a feature from the EPA. Take it up with the government.
4. DST is working fine for me, though you might need to set it in the settings.
5. I've not experienced any issues with phone volume. Call someone. Turn up volume on phone all the way. Then turn up volume with the steering wheel volume switch.
6. Probably a safety feature? It is illegal to text and drive in my state due to the number of accidents and deaths that have resulted from distracted drivers.
 

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Definitely there is some clunkiness, but I have some workarounds and solutions to these.

1. Hit the little arrow on the left side of the nav twice to shift around the perspective. That setting shows street maps, but as far as I can tell there's no way to save your selection. The nav map in general is pretty disappointing. The contrast is terrible.

2. You need to set both your user profiles. There are two profiles you set up, one is for your seat position, and the other is for your phone and audio configs (so I suppose you really probably just need the audio/phone one set up). Once I had those set up, I did indeed have to set my audio configs again, but it has saved them going forward.

3. Nice thought but it works that way to get fleet wide fuel savings and doesn't count if the setting can be disabled. No car will let you persistently disable auto start/stop. It would def be cool if you could create shortcuts directly to specific toggles. Auto hold, I don't know why it doesn't persist, but I've also never seen a car that allows it, so I assume there is a safety rationale for it.

4. I set my time zone to auto and daylight savings to auto, and it's been working correctly. My car was delivered with the time zone set to EST and daylight savings was manual.

5. This is a weird one. I had some weirdness on day 1 where the audio from my bluetooth connected phone had to be cranked up to 35. Next day, volume levels around 15 are fine for everything. I think I probably had the volume output on the phone itself set low that first day. I dunno, I haven't made a call yet, and I have heard people have issues, so yeah, the volume controls are a bit of a mess. There is a volume menu that lets you control the volume for a bunch of different things, but I guess maybe there are some other things it hides?

6. I don't understand this one. I don't remember getting alerts for this stuff in my old car either. Texts show up on screen. This may be a phone OS thing more than the car.
One reason you do not want AVH to engage automatically is if you go through a car wash and forget you had it on.
 

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Discussion Starter #6
1. This isn't a bug, but how the system is designed to work. Press the little arrow above the direction on the left. If you cycle through it, you'll find a mode that shows more street names than other modes.
2. The sound customizations do occasionally not retain settings. However, you have to set these customizations per profile and per source. It can seem like they are setting back to default, but many owners aren't realizing these are unique to each profile & source and it seems confusing. I think this is a design issue, but not really a bug. However, I have experienced actual bugs where it totally doesn't work at all.
3. This isn't a bug, but a feature from the EPA. Take it up with the government.
4. DST is working fine for me, though you might need to set it in the settings.
5. I've not experienced any issues with phone volume. Call someone. Turn up volume on phone all the way. Then turn up volume with the steering wheel volume switch.
6. Probably a safety feature? It is illegal to text and drive in my state due to the number of accidents and deaths that have resulted from distracted drivers.
Issue 1. yes, that worked. Very strange that a GPS doesn't default to street names while driving.
Issue 2. That's what I'm seeing as well. Works for a while, then goes back to default.
Issue 3. Bummer. Big brother does it again.
Issue 4. Turns out this is a known bug with the system in the 2020 Onyx. Subaru will hopefully release a fix for this.
Issue 5. The manual does not cover the multiple setting implication with my system. My wife's 2018 Legacy works great. I spent a lot of time messing with it and I think I found a way to make the volume work, but it's completely backwards of how it should work.
Issue 6. According to the manual, you are suppose to get alert sound and there is a setting for it, it just doesn't work.
 

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Discussion Starter #7
Definitely there is some clunkiness, but I have some workarounds and solutions to these.

1. Hit the little arrow on the left side of the nav twice to shift around the perspective. That setting shows street maps, but as far as I can tell there's no way to save your selection. The nav map in general is pretty disappointing. The contrast is terrible.

2. You need to set both your user profiles. There are two profiles you set up, one is for your seat position, and the other is for your phone and audio configs (so I suppose you really probably just need the audio/phone one set up). Once I had those set up, I did indeed have to set my audio configs again, but it has saved them going forward.

3. Nice thought but it works that way to get fleet wide fuel savings and doesn't count if the setting can be disabled. No car will let you persistently disable auto start/stop. It would def be cool if you could create shortcuts directly to specific toggles. Auto hold, I don't know why it doesn't persist, but I've also never seen a car that allows it, so I assume there is a safety rationale for it.

4. I set my time zone to auto and daylight savings to auto, and it's been working correctly. My car was delivered with the time zone set to EST and daylight savings was manual.

5. This is a weird one. I had some weirdness on day 1 where the audio from my bluetooth connected phone had to be cranked up to 35. Next day, volume levels around 15 are fine for everything. I think I probably had the volume output on the phone itself set low that first day. I dunno, I haven't made a call yet, and I have heard people have issues, so yeah, the volume controls are a bit of a mess. There is a volume menu that lets you control the volume for a bunch of different things, but I guess maybe there are some other things it hides?

6. I don't understand this one. I don't remember getting alerts for this stuff in my old car either. Texts show up on screen. This may be a phone OS thing more than the car.
Ref to number 2, the Onyx does not allow profiles for seat position. I believe it's suppose to, but those options don't exist in the software. Bummer.
Ref to number 5. I agree, totally non-intuitive. I did the same thing. Turned to volume level down and the phone volume through the speakers became louder.
 

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Ref to number 2, the Onyx does not allow profiles for seat position. I believe it's suppose to, but those options don't exist in the software. Bummer.
Ref to number 5. I agree, totally non-intuitive. I did the same thing. Turned to volume level down and the phone volume through the speakers became louder.
Onyx doesn't have the seat position memory option. That's implemented as three buttons next to the driver's door latch on the higher trim levels.

Also, there is a five page thread on the exact same topic:

 

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Has anyone gotten a software update yet? If not when do we expect one and what do you think will be in it?
 

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I am betting not for a while. As the system has only been out on the market for a few months. They need to get the bug reports to the engineers and then to give them time to fix them to see if the fix creates new bugs. It takes time. Having supported software devs for so long, I kind have gotten to know their software cycle (sprints).
 

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I would love to see an expansion on the screen of Apple CarPlay. Right now it takes up little real estate, I prefer Apple maps to the stock navigation but there is a huge size difference between the 2
 

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Anyone know why I wouldnt be seeing traffic colors on Google Maps in Car Play though they are on my iphone screen on google maps? Im brand new to car play. Phone shows traffic, Google Maps doesnt - at the same time.
 

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Anyone know why I wouldnt be seeing traffic colors on Google Maps in Car Play though they are on my iphone screen on google maps? Im brand new to car play. Phone shows traffic, Google Maps doesnt - at the same time.
Not sure about ACP but on Android Auto, there is a setting to enable/disable traffic display on Google Maps.
 
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I was talking with SOA earlier today and they expect a software release sometime in December. Based on past history, that is code for mid-spring.
Ughh...making me a little worried. First time Subaru buyer with the 2020 OB so far my wife loves the car. My 2 biggest gripes are the CarPlay (very small) use with the giant screen and the lack of space in front for stuff. However the folks I know who own Subaru’s all seem to love them. Stuff aside I feel better putting my wife and kid in that car everyday knowing it’s a very safe vehicle
 

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Not sure about ACP but on Android Auto, there is a setting to enable/disable traffic display on Google Maps.
meaning it will actually show one option on your phone and simultaneously show the other option on the car screen? I thought ACP or AA is just sort of mirroring the app settings from the phone.
 

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Ughh...making me a little worried. First time Subaru buyer with the 2020 OB so far my wife loves the car. My 2 biggest gripes are the CarPlay (very small) use with the giant screen and the lack of space in front for stuff. However the folks I know who own Subaru’s all seem to love them. Stuff aside I feel better putting my wife and kid in that car everyday knowing it’s a very safe vehicle
Im loving this 2020 (and I def have gripes, and two previous generations of happy outback ownership to compare it to). To me though, some of these gripes are just not even close to deal breakers for the car overall.
The safety, is paramount and should rank high in importance. Just about the riskiest things most of us do in our days is driving.
The way the car feels and drives and looks and generally functions is all way more important to me than what size the screen is going to mirror my phone.
The lack of storage space (I mean the more hidden spaces, not the rear cargo area) - is all much smaller than my 2013.
The door storage areas, the glove box, the front and center console and "cubby", the space under the cargo floor - ALL of them are way smaller than my 2013. I keep a lot of stuff in all those spaces, so I will really have to adjust, I am figuring that out now. Im one of those "ready for anything" kind of people, and the hidden storage spaces helped me in that area. haha I just have to adjust. It would never be a deal breaker for a car for me. A house maybe, but not a car.
Its not like there is NO space, but they did cut it back a lot from the 2013 (I cant speak for Gen 5). To me it just means I have to get more creative in how I store things.
 

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meaning it will actually show one option on your phone and simultaneously show the other option on the car screen? I thought ACP or AA is just sort of mirroring the app settings from the phone.
I believe it is different settings between the app on the phone and AA (at least on Android). I have traffic always on in AA but always off on the app.
 
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Ever hear the expression: "be careful what you wish for"?

A few days ago, the update for my 2019 wo/NAV was made available over WiFi. That installed easily enough. Since then though, my Android Auto which had been practically rock solid has been much less so. :mad:

I wish now I hadn't upgraded!

I'm sure they fixed some bugs, but may have introduced others...
 

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I was talking with SOA earlier today and they expect a software release sometime in December. Based on past history, that is code for mid-spring.
Some have dropped a little earlier.... like the one for the 2019.

Ever hear the expression: "be careful what you wish for"?

A few days ago, the update for my 2019 wo/NAV was made available over WiFi. That installed easily enough. Since then though, my Android Auto which had been practically rock solid has been much less so. :mad:

I wish now I hadn't upgraded!

I'm sure they fixed some bugs, but may have introduced others...
Yep. Or the great update for the 2019 that introduced all sorts of bugs, and in the 6 month or so period where there was no fix for the things the update broke, the solution was a new headunit with the older firmware. Eventually a new firmware was released, but it wasn't right away.
 
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