2020 Outback Software GigaThread

1428331 Views 10075 Replies 932 Participants Last post by csroc, 16 h ago

rangrisano

Discussion Starter · Nov 8, 2019 (Edited by Moderator)

I recently purchased a 2020 Outback Onyx, to complement my 2018 Legacy. Love it. However, I’ve identified several software bugs, that I would like to see fixed. Are you seeing the same issues?

1. The mapping software does not provide the cross-street names on its route, regardless of how close I zoom in.

2. The radio sound customization does not retain its settings and defaults back to a natural position.

3. The Auto Start/Stop needs to stay in the position you choose until you change it. The same is true with the Auto Vehicle Hold.

4. Daylight Savings Time is not working.

5. The cell phone volume is a confusing mess.

6. A Bluetooth-connected phone will not sound alerts for new emails, text messages, or any other type of sound alert.

I've read the manual, checked all the settings, and worked with my Subaru specialist and she can't find a way to resolve these issues.

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As requested I'm editing first post to provide shortcuts to information so
that no one has to read through 450+ pages to find files or links to them.

Post 9075 is where discussion of latest update begins.

www.subaruoutback.org

2020 Outback Software GigaThread

I recently purchased a 2020 Outback Onyx, to complement my 2018 Legacy. Love it. However, I’ve identified several software bugs, that I would like to see fixed. Are you seeing the same issues? 1. The mapping software does not provide the cross-street names on its route, regardless of how close...

www.subaruoutback.org

www.subaruoutback.org

Posts 9078 and 9079 includes the PDF instructions for doing the update.

www.subaruoutback.org

2020 Outback Software GigaThread

I recently purchased a 2020 Outback Onyx, to complement my 2018 Legacy. Love it. However, I’ve identified several software bugs, that I would like to see fixed. Are you seeing the same issues? 1. The mapping software does not provide the cross-street names on its route, regardless of how close...

www.subaruoutback.org

www.subaruoutback.org

Update files courtesy of member chvvkumar:

Gen6 (2020/2021) Subaru Outback Firmware Updates

Head unit versions: High: 11.6" screen with TomTom Navigation Mid: 11.6" screen Without Navigation Base: Dual split 7" screens ...

www.gen6firmware.com

If links change or new posts contain updated files, these links can be updated
by sending a moderator a pm with the new link(s). Best to include more than
one moderator in the pm.
Regards,
Micron.
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bobbahbrown

· #5,481 · Oct 16, 2021

From what I understand of how Android Auto is implemented, it'll fill up whatever space is given to it by the developer; so as to say from what I understood the onus was on Subaru to give the AA UI more space, it's not really anything that Google/whoever have to change as it already supports any size space.

Rsonnens

· #5,482 · Oct 16, 2021

bobbahbrown said:
From what I understand of how Android Auto is implemented, it'll fill up whatever space is given to it by the developer; so as to say from what I understood the onus was on Subaru to give the AA UI more space, it's not really anything that Google/whoever have to change as it already supports any size space.

No one has as far as we all know has a portrait mode version of AA on any car that is support by any major manufacturer.

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bobbahbrown

· #5,483 · Oct 16, 2021

To add some basis for my claims, look no further than this fine example provided on the google support forums thing they have.

SilverOnyx

· #5,484 · Oct 17, 2021

It has support in emulation mode only. This has been gone over many many times. It is not supported by Google in any manufacturer of portrait oriented head units.

It's not something that either Subaru or Google/Android can just unilaterally make happen. Subaru did it for Apple Carplay before anyone else did, in collaboration with Apple. They have been trying to get AA portrait for over a year, working directly with Google. This is not Subaru's sloth.

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bobbahbrown

· #5,485 · Oct 17, 2021

SilverOnyx said:
It has support in emulation mode only. This has been gone over many many times. It is not supported by Google in any manufacturer of portrait oriented head units.

It's not something that either Subaru or Google/Android can just unilaterally make happen. Subaru did it for Apple Carplay before anyone else did, in collaboration with Apple. They have been trying to get AA portrait for over a year, working directly with Google. This is not Subaru's sloth.

Ah alright, seems I was confused. Thanks for the info!

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Rsonnens

· #5,486 · Oct 17, 2021

Rsonnens said:
No one has as far as we all know has a portrait mode version of AA on any car that is support by any major manufacturer.

Kia owners same complaint; full screen CP but not full screen AA.

www.kiaownersclub.co.uk

Android Auto full screen issue.

I was surprised to see my daughter's iPhone showing a beautifully full screen on the 12inch centre display connected via car play but android auto is only half screen. Is this KIA's issue or Google's? BTW, I hardly use AA because of the cable nightmare. Waiting for wireless if it shows up.

www.kiaownersclub.co.uk

www.kiaownersclub.co.uk

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johnsepu

· #5,487 · Oct 17, 2021

Just getting up to date here

O-Deer said:
October 2021 Update Files: Please see dealer if your car breaks, as I am not responsible or liable in any way.

Update Files

Instructions on how to update see attached document

Maybe I missed it in the thread, but what will this update get me? I saw the bulletin says "optimize the new Gen 4 Denso CP1 Audio and Navigation head units", but how? Is it just a behind the scenes optimization, or will something change on my '21 Outback's display? Thanks.

walker

· #5,488 · Oct 17, 2021

chvvkumar said:
This is what happens when I am away from the forum for half a day I was going to buy the subscription this evening but oh well.

Thanks for the upload @O-Deer ! I will update the website in my signature with the latest versions.
Thanks to @walker for your posts as well, I added them to there as well:

Gen6 (2020/2021) Subaru Outback Firmware Updates

Head unit versions: High: 11.6" screen with TomTom Navigation Mid: 11.6" screen Without Navigation Base: Dual split 7" screens ...

www.gen6firmware.com

Yep! I’ve bookmarked that old post a while back and have been updating it with each release.

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Ralph Thornton

· #5,489 · Oct 17, 2021

Easy Peasy! The update took exactly 20 minutes. No glitches. I did use a 64GB Sandisk Cruzer Glide USB thumb drive formatted as a Mac OS Extended drive in my iMac.

I am a little disappointed that the Seat Heaters still require tapping too many times to turn them on or off. But if the system works with fewer hiccups it will have been time well spent. Maybe after this update system resources will be updated in smaller chunks using an Over the Air (OTA) method. But then I may be dreaming. BTW My AutoStop Eliminator continues work as before and is still the best add on I've made to my Outback.

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Rsonnens

· #5,490 · Oct 17, 2021

johnsepu said:
Just getting up to date here

Maybe I missed it in the thread, but what will this update get me? I saw the bulletin says "optimize the new Gen 4 Denso CP1 Audio and Navigation head units", but how? Is it just a behind the scenes optimization, or will something change on my '21 Outback's display? Thanks.

The install document posted earlier list all the changes. All bug fixes with no major changes.

Sent from my iPhone using Tapatalk

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johnsepu

· #5,491 · Oct 17, 2021

Rsonnens said:
The install document posted earlier list all the changes. All bug fixes with no major changes.

Sent from my iPhone using Tapatalk

Thanks. I think I'll wait to let them do it. I'm not experiencing any of the issues listed... surprisingly. If it ain't broke...

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rfuree11

· #5,492 · Oct 17, 2021

Success, 22 minutes using a 64gb Kingston Data Traveler SE9 G2 formatted in Mac OS Extended.

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rjg426

· #5,493 · Oct 17, 2021

Ralph Thornton said:
I am a little disappointed that the Seat Heaters still require tapping too many times to turn them on or off

Might be off topic for this thread, but for anyone unaware, if you hold your finger on the seat heater power level icon, it will go to off. In other words you still have to go to the secondary screen to adjust the power, but if it's on level 3 for instance and you want to turn it off, you can just hold you finger there for 2 seconds instead of tapping to 2-1-off.

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2020XT

· #5,494 · Oct 17, 2021 (Edited)

bobbahbrown said:
To add some basis for my claims, look no further than this fine example provided on the google support forums thing they have.

A Windows emulation is not a basis for your claim. Windows emulations are not automobile operating systems; that notion is downright laughable.

Consider the resources of a giant automaker like Ford Motor Corporation. Consider their all-new electric Mustang and the gigantic vertical screen that they have as well as the upcoming Ford F150 Lightning, also with a giant vertical screen. Neither of those cars have full portrait screen Android, despite the fact that Ford recommends Android Auto as the preferred platform for their new SYNC3 Infotainment system. Same with Kia/Hyundai and every carmaker on the planet. No full-screen AA, but yes Apple CarPlay.

Do you really think the guys at Ford were sitting around the room saying "well you know I can get this thing to run on a Windows emulation so surely we can get this to run full screen on our own." The fact is that Android Auto lags behind and they have stiffed automakers and Android OS users on development while Apple has done to development work necessary. It is so abysmal that the movement from Android to Apple is accelerating because it's much easier to dump your stupid phone than it is to keep buying $50,000 automobiles that have crappy half-screens on Android.

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russellpat

· #5,495 · Oct 17, 2021

rjg426 said:
Might be off topic for this thread, but for anyone unaware, if you hold your finger on the seat heater power level icon, it will go to off. In other words you still have to go to the secondary screen to adjust the power, but if it's on level 3 for instance and you want to turn it off, you can just hold you finger there for 2 seconds instead of tapping to 2-1-off.

Thanks. I will try it. My wife likes the seat heater on even in the summer. Feels good on her back, she says...

Reactions: 2

Silver-Blue

· #5,496 · Oct 17, 2021

O-Deer said:
October 2021 Update Files: Please see dealer if your car breaks, as I am not responsible or liable in any way.

Update Files

Instructions on how to update see attached document

Good news - the files are popular.
Bad News - unable to download the files due to download quota has been exceeded.

So the lucky few have the files.

We will need to somehow increase the quota and or arrange for a mirror site.

Silver-Blue

Reactions: 1

SilverOnyx

· #5,497 · Oct 17, 2021

Did @chvvkumar already mirror them or did he just link to the Google Drive? I could put them on Mega but I only downloaded my file.

Reactions: 1

walker

· #5,498 · Oct 17, 2021 (Edited)

There are ways to copy the file to your google drive and download it from there.... Sign in to your google account... then go to the link where the files were originally shared. Select the file you want, right mouse click, select "make a copy" and it will copy the file to your google drive. The copy in your google drive is a separate file with a separate quota at that point. You can download the copy in your google drive right away.

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SilverOnyx

· #5,499 · Oct 17, 2021 (Edited)

Edit2: April 2022 files available at Gen6 (2020/2021) Subaru Outback Firmware Updates

Edit: Newer files released in January 2022 are available, see 2020 Outback Software GigaThread

OLD October 15, 2021 update files - have been removed.

The dealership can install this for you for free, but if you want to DIY, download the attached PDF and follow it EXACTLY, at your own risk.

Notes:

Base = dual screen infotainment
Mid = 11.6" infotainment without nav
High = 11.6" infotainment with navigation
Instructions say NTFS but forum members report that MacOS Extended works.
The instructions say the update will take 15-20 minutes and that's true for most, but it can take over an hour. Let it take its time to completion. Do not abort just because you think it's taking too long, so don't start the update unless you have ample time for it to complete.
A dealership's "charger" can be put in power supply mode, and will provide a consistent voltage. Homeowner "smart" battery chargers that go through a charging sequence may cause voltage fluctuations as it goes through different power modes, so even though the instructions say to do it either with an engine running or while on a charger, I don't recommend using a charger unless you know that your charger has a consistent voltage power supply mode. If you idle your car with the parking lights on, it will be at constant voltage mode.

2020 F11G

Base 1018.06 MB file on MEGA

Mid 1.92 GB file on MEGA

High 2 GB file on MEGA

2021 F31B

Base 1018.06 MB file on MEGA

Mid 1.92 GB file on MEGA

High 2 GB file on MEGA

2022 FB1S

Base 1018.15 MB file on MEGA

Mid 1.92 GB file on MEGA

High 2 GB file on MEGA

Wilderness F51X

Mid 1.95 GB file on MEGA

High 2.03 GB file on MEGA

Not my video - courtesy of @Monsieurmaggot

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Rsonnens

· #5,500 · Oct 17, 2021

2020XT said:
A Windows emulation is not a basis for your claim. Windows emulations are not automobile operating systems; that notion is downright laughable.

Consider the resources of a giant automaker like Ford Motor Corporation. Consider their all-new electric Mustang and the gigantic vertical screen that they have as well as the upcoming Ford F150 Lightning, also with a giant vertical screen. Neither of those cars have full portrait screen Android, despite the fact that Ford recommends Android Auto as the preferred platform for their new SYNC3 Infotainment system. Same with Kia/Hyundai and every carmaker on the planet. No full-screen AA, but yes Apple CarPlay.

Do you really think the guys at Ford were sitting around the room saying "well you know I can get this thing to run on a Windows emulation so surely we can get this to run full screen on our own." The fact is that Android Auto lags behind and they have stiffed automakers and Android OS users on development while Apple has done to development work necessary. It is so abysmal that the movement from Android to Apple is accelerating because it's much easier to dump your stupid phone than it is to keep buying $50,000 automobiles that have crappy half-screens on Android.

Tonight I went to the android “car” app developer site and the emulator is for both android auto and android auto. The documentation explicitly says that you can configure for portrait displays by using 1 of 3 supported resolutions and then setting margins, which can then be clipped, to simulate how an app would look on a portrait display. They do not distinguishing between android auto and the android automotive product for this support whereas they do distinguish difference for other features in the emulator. It’s also unclear if you have to use a a specific versions of AA on the phone side to make use of this.

That said, I can’t find any public documentation for OEMs for configuring the embedded software on a head unit. Without seeing that documentation it’s impossible to know if it can or can’t be done, it’s even possible that Google creates that configuration when the license they product to you and give you the software bundle and it may not be documented for OEMs. Who knows?

But I am sure that the emulator is running the same software that is embedded because that’s how emulators work. I also bet that it is technically possible for them/Google to implement this support without too much effort since they have an existence proof that they can. It just may be that OEMs can’t do it themselves. They may even explicitly decided not to support it to upswell OEM to adopt Android Automotive.

So in the end it’s really hard to know what the truth is unless you have inside knowledge but we do know that no one has seen portrait mode on a shipping unit that was not running an emulator.

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