I agree. It should not be that easy to 🧱 the headunit, especially for the dealers. 🤦🏻♂️It sounds like there is a basic design flaw in the update process. A "software update" should check that the files are compatible and not blindly install them. Subaru knows their automotive techs are not IT gurus so updates should be foolproof. Then separately have a unbricking procedure so they don't have to send the head unit back because of a software bug.
Probably because owners read the instructions as they are afraid of doing something wrong.What's interesting is that none of the Nav(HIGH) flashes performed by owners have failed. Only dealer-flashes have occasionally failed.
Not sure if the failed dealer flashes are only Nav(HIGH), or Non-Nav(MID), or a mix.
It worked fine for me on a PC -- I didn't even bother unzipping the file directly; just used Windows Explorer, dragged the files out of the zip file and onto USB media, and it worked without issue.Hey, @chvvkumar!
Thank you so much for posting the update!
I just tried downloading it and I'm having trouble unzipping the archive. I'm doing it on Mac so there's a good chance something is wrong with my zip utility, but I just wanted to see if anybody else was able to unzip it successfully.
Thanks the app you suggested opened all four files up!I'm running macOS X Catalina 10.15.5, which usually automatically unzips files. It didn't. You can download a free program from the Mac App Store The Unarchiver. I was able to unzip all four files with The Unarchiver. Files are: ALLUPD-NAVI.pkg 6.36 GB, HASHLIST.DAT, LOADING_ADP.KWI, LOADING_VCP.KWI Last 3 files are very small. Can anyone confirm these are the correct files? I'm going to take my car to the dealer to do the update. Appreciate the posting of the TSB and the files.
Update worked for me.Updating now!
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The document does say the update is for both 2020 OB and Legacy. Just make sure you have the 11.6" screen with navigation before using the update.I have a Legacy touring with the nav. Should the posted files work with my head unit, or are they specific to the Outback?