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2020 Outback Software GigaThread

1213583 Views 8800 Replies 825 Participants Last post by  Buddychrist
I recently purchased a 2020 Outback Onyx, to complement my 2018 Legacy. Love it. However, I’ve identified several software bugs, that I would like to see fixed. Are you seeing the same issues?

1. The mapping software does not provide the cross-street names on its route, regardless of how close I zoom in.​
2. The radio sound customization does not retain its settings and defaults back to a natural position.​
3. The Auto Start/Stop needs to stay in the position you choose until you change it. The same is true with the Auto Vehicle Hold.​
4. Daylight Savings Time is not working.​
5. The cell phone volume is a confusing mess.​
6. A Bluetooth-connected phone will not sound alerts for new emails, text messages, or any other type of sound alert.​

I've read the manual, checked all the settings, and worked with my Subaru specialist and she can't find a way to resolve these issues.
8761 - 8780 of 8801 Posts

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2022 Limited XT
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19 Posts
Question, I've seen about 15 pictures of that ottocast and EVERY single one has the climate control and info on the top bar completely blank. Is that normal? How the hell do you control the temps in that case? Seems like it gives you some functionality by destroying the entire usability of the car if that's the case.
I would guess it's because the engine isn't running
 

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2022 Onyx XT in Autumn Green Metallic
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79 Posts
I can assure you it runs just the same as without the wireless ottocast.
I've taken a pic with the engine running (engine cold)
View attachment 558308
Good good, thanks. I'm considering this one I just swear every image is with the climate off and I was wondering if it does some goofy ass control with the head unit that interferes with other controls. Thanks for the pic :)
 

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2022 Outback Touring 2.5
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19 Posts
I just ordered the device. Have you noticed anything negative- box disconnecting while driving? What has been your experience?

Sent from my Z Fold 4
I was part of the crowd funding development and it took them ages to get it right. About last September I stopped doing updates as it was working well in the car I had then, and it still works well in my 2022 touring. There's been lots of updates since but I haven't updated cos if it ain't broke...... The updates seems to fix issues with particular cars, mostly ones with rotary controls. I have a very occasional issue with having to manually select car audio rather than phone speakers but I think that's an AA issue, and I can do it during the call on the AA screen.
 

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57 Posts
I was part of the crowd funding development and it took them ages to get it right. About last September I stopped doing updates as it was working well in the car I had then, and it still works well in my 2022 touring. There's been lots of updates since but I haven't updated cos if it ain't broke...... The updates seems to fix issues with particular cars, mostly ones with rotary controls. I have a very occasional issue with having to manually select car audio rather than phone speakers but I think that's an AA issue, and I can do it during the call on the AA screen.
Thanks for the reply. I should have the device tomorrow and will put it through the paces. I've been using the Motorola M1 and it works great. I wanted a little more functionality, especially with kids on board during trips.

Sent from my Z Fold 4
 

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2020 Onyx
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20,252 Posts
Subaru lists known-good USB sticks, but any reliable stick should be fine - fundamentally it uses USB 2.0 speed protocols so no need to get a fancy super duper USB.
 

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2021 Onyx XT
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398 Posts
I'm planning to do the usb update to the lastest firmware, does the USB make matter much?
The TSB lists several suggested USB sticks, right at the beginning of the document.

Having said that, almost any USB stick of sufficient size and formatted correctly will work.
 

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2022 Onyx XT in Autumn Green Metallic
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79 Posts
I was part of the crowd funding development and it took them ages to get it right. About last September I stopped doing updates as it was working well in the car I had then, and it still works well in my 2022 touring. There's been lots of updates since but I haven't updated cos if it ain't broke...... The updates seems to fix issues with particular cars, mostly ones with rotary controls. I have a very occasional issue with having to manually select car audio rather than phone speakers but I think that's an AA issue, and I can do it during the call on the AA screen.
I already have an AAWireless dongle but I really want that fullscreen interface......toying with the idea of just buying this one. Might help you guys out though because I bet once I buy it the new UI update will come out for Subaru :)
 

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67 Posts
My issue with all of the dongles is they're running old versions of android. I doubt they'll get updates, so that means they're going to be a security nightmare.
At least the Ottocast being discussed above does get updates (and it appears to be frequently): update u2-x

I do not think they are running android on any of the dongle units. They just run receiver technology and/or mirror casting from your phone (which should be getting updates)
 

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2022 Outback Touring 2.5
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19 Posts
I have both the ottocast and the carlinkit A2A. Sometimes I prefer the small screen from the A2A cos I then get the radio display at the bottom of the screen. I listen to spoken word radio a lot, and change channels quite a bit too. I don't know what coolwalk is gonna look like on either.
 

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2020 Subaru Legacy | Factory High
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61 Posts
I already have an AAWireless dongle but I really want that fullscreen interface......toying with the idea of just buying this one. Might help you guys out though because I bet once I buy it the new UI update will come out for Subaru :)
Heck yeah, man! Murphy's Law in full effect. The INSTANT you buy that thing Subaru will release the update I've been waiting for for THREEEE YEARS!

DO IT!
 

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140 Posts
Trying to fix my map issue - shows the wrong location

I completed the USB firmware update (followed the video instructions) :

From: F31BHM120-970
To: F31BHM131-480

Update went smooth but my map is still messed up, still shows the wrong location

I went and chekced for a map update and it was available for many provinces/states...etc. I live in Ontario so only updated that one. This also didn't fix my map issue.

any ideas?
 

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67 Posts
Trying to fix my map issue - shows the wrong location

I completed the USB firmware update (followed the video instructions) :

From: F31BHM120-970
To: F31BHM131-480

Update went smooth but my map is still messed up, still shows the wrong location

I went and chekced for a map update and it was available for many provinces/states...etc. I live in Ontario so only updated that one. This also didn't fix my map issue.

any ideas?
Did you happen across this post in your searches? Map/GPS show car in wrong location
 

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67 Posts
Yes I saw that

"The other “reset” is a Memory Inialization accessed from dealer mode"

I'm going to think whether this is something I'm going to atempt or just report the map issue to the dealer and let them fix it
The dealer reset is easy to do. It just resets ALL your settings.
Watch the intro to get into the dealership mode. Skip to 7:52 for the Settings - > Memory inititialization
 
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