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Hi All, I want to buy a outback limited with eyesight not accessories, while the sale said he can order one from factory if I deposit $500 on the phone? I'm curious that is it normal for such requirement? Will the $500 be used for other purposes such as order fee or something else instead of part of the total charge? Thank you in advance.
 

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2018 Outback 3.6R Touring Dark Blue Pearl, 2019 Crosstrek Premium CVT, 2017 Impreza 2.0i CVT, 2016 WRX 6MT ST2 FF
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Hi All, I want to buy a outback limited with eyesight not accessories, while the sale said he can order one from factory if I deposit $500 on the phone? I'm curious that is it normal for such requirement? Will the $500 be used for other purposes such as order fee or something else instead of part of the total charge? Thank you in advance.
Just get things in writing or at least in an email. Is the dealer actually ordering a car from the factory or is the dealer just going to try to source an existing car from somewhere. Is the $500 refundable if financing falls through or for other reasons. If financing, can the $500 be refunded and the full amount financed. These are just a few questions you may want documented.

I put a $500 deposit down on my new 2018 outback from the dealers current inventory. I made them indicated that the amount would be refunded if we couldn't come to a deal with either financing or value on trade in—purchase price was already negotiated over email. With the favorable interest rates, e.g., 0% I got the amount refunded at close and financed the entire amount.
 

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I've put down a deposit a couple of times over the years for $500. You should get it back at the time of purchase or they can apply it to the purchase as per your directions. I'm curious about the dealer offering to order from the factory. I haven't had one do that before.
 

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Nail down the total cost of the car that goes to the dealership - that includes the negotiated cost of the car, transportation to the dealer, "prep", any added equipment, and documentation fees, less trade value for your old car, if any.

"What number would I write on a check to get the car?" includes all that. Your $500 deposit counts against that total. How it breaks out is immaterial - it's the total that matters.

This doesn't include fees to the gubm'nt like title, taxes, and tag, which are separate (but in some states may be collected by the dealer at time of sale, but usually(?) are a separate transaction with the DMV, but you should have a reasonable idea what to expect before going in).

Requiring a deposit on merchandise you're special ordering is not an unreasonable request. It shows you're serious enough to make a financial commitment before they manufacture the merchandise (or take it off the open market) for you.
 

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2018 Outback Limited 2.5L - 111,000+ miles
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A financial commitment is required by Subaru for any dealership to order a vehicle. It is perfectly acceptable to secure a payment over the phone upon receiving a written agreement to terms from the customer. At my dealership this payment is refundable should the vehicle not be able to be delivered OR it can be refunded when completing final paperwork prior to taking delivery of said vehicle.
 

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My dealer didn't have the color/trim Outback I wanted on the lot so they located one at a different dealer and asked for a $500 refundable deposit to secure the vehicle. I had no problem with that.
 
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