I have a sob story to share and am looking for advice.
After much deliberation.. we took delivery of a '13 OB at night.. near closing time. Knowing that I was ordering winter rims and tires. I parked the car in my garage and did nothing for a few days.
Much to my surprise, there were dings on both front fenders..100% have to have been there when we took delivery since the car has go nowhere but from the dealer to my garage. They say they will ' take care of it ' but also noted their cleaners made no mention of any such damage. Seeing that its on the same spot on both front fenders (on trailing side of the arc) .. I conclude it must be from how they are parked in their lot.
They says their ding remover can handle it. Is it really likely that it will be 100% invisible to me when done ? I even made a remark about swapping for another car but they said since the DMV paperwork has gone thru, it would be a used car for them... not my problem .
Monday, tomorrow, is when their "Dent Doctor" comes.
If it is not 100% perfect.. I want a new car. Do I have any recourse ?
Thanks
After much deliberation.. we took delivery of a '13 OB at night.. near closing time. Knowing that I was ordering winter rims and tires. I parked the car in my garage and did nothing for a few days.
Much to my surprise, there were dings on both front fenders..100% have to have been there when we took delivery since the car has go nowhere but from the dealer to my garage. They say they will ' take care of it ' but also noted their cleaners made no mention of any such damage. Seeing that its on the same spot on both front fenders (on trailing side of the arc) .. I conclude it must be from how they are parked in their lot.
They says their ding remover can handle it. Is it really likely that it will be 100% invisible to me when done ? I even made a remark about swapping for another car but they said since the DMV paperwork has gone thru, it would be a used car for them... not my problem .
Monday, tomorrow, is when their "Dent Doctor" comes.
If it is not 100% perfect.. I want a new car. Do I have any recourse ?
Thanks