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2017 OutBack Premier, 2019 Forester Ltd, 2016 370z Rdstr
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jon-subie,

Yes, the inner door panel will have to come off to fix/replace the child proof (guess it wasn't child proof) lock.

Chances are the lever has had a clip come off that holds on a rod to the lock actuator, and the rod has come out of its position.

Either that, or an internal part has broken on the lock assembly, and is none repairable. You may need an entire new lock assembly for that rear door. After pricing from Subaru, you may find a used one from a wrecking yard is much less expensive. Good Luck!
 
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