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Discussion Starter · #1 ·
Hi

Were you guys contacted by Subaru after your purchase?

I am not sure if I am registered in their system, because I never got anything from them.

Thanks.
 

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2013 Subaru Outback 2.5i LTD Twilight Blue
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28 Posts
Yes, I was contacted by email, snail mail and by my dealer. My dealer still calls once in a while to check up on me.
 

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22,806 Posts
Don't bother the dealer they are 3rd wheel in the mix just go to the subaru site and log a owner email with them. My bet is the dealer didn't add you to the subaru database they just took your money and moved on.
 

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2013 Subaru Outback Premium 2.5i All-Weather+Moonroof Venetian Red Pearl W/ Ivory Coth
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571 Posts
Subaru did not contact me with the survey via email until around 3-4 weeks. Give it a little time. You will also get the welcome kit in the mail but it will take a couple months. Our welcome kit with the badge of ownership stuff did not arrive until 2 months later
 

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2020 Touring Onyx XT; 2014 Tribeca
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399 Posts
don't forget to register with mysubaru.com.
 

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Discussion Starter · #8 ·
the dealer is ok. they invited us over for an owner's night the other day.

i bought extended warranty from Roto subaru and they were able to locate my information.

maybe it just takes time.
 
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