I bought a 2009 Outback new and the hood has popped from the beginning. It gets very exciting when it happens on the highway. Been to dealer , called national office, they tried to fix it a bunch of times and gave up. So I went to dealer this past Sunday and pushed down on all the Outback hoods they had in the lot. Mine moves 1/8 to 1/4 inch when I push on it above the latch. The only hoods that moved in that lot where the 3 - 2009 models they had. What year outback do you have and when you push on the hood does it move? Let me know. A little informal survey here. I took the car to my regular mechanic who is excellent (I do not like dealer service). He told me the cable barely touches the latch and the hood should not move the way it does (Subaru mechanics have adjusted it many times). The movement has caused a notch to develop in the latch from the cable rubbing on it. He also says the safety is not meant to hold the hood down in driving conditions for very long - eventually it is going to pop and folds over the windshield. Next step is to use soem bailing wire of get a chain and tie the hood to the bumper to keep it from folding over the windshield. You can't always pull over and close it on the highway.