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2016 OB 3.6R - Carbide Gray
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Discussion Starter #1
I am fairly certain I have already made up my mind on this, but I thought I would ask here just to get some feedback.

My driver seat squeaks, bad, anytime you accelerate or decelerate. It is very annoying to someone OCD like me who doesn't use the radio but about 25% of the time. Yes, I know I am weird, but I actually do enjoy the silence.

Anyway, on to the point. I have taken my car back to a certain unnamed dealer 3 times now, and personally I feel that is extremely excessive, for the same thing. I have worked in the dealer business, and I know that many techs are just parts changers that don't actually know how to diagnose anything. I was fortunate enough to work with guys (many moons ago) that actually were competent and knew how to diagnose things. But I am really running out of patience with this dealer. The first time they tried to throw it off on the "drop stop" that is just a cotton filled piece of leather that I have between the seat and the center console, when clearly if you bothered to drive the car you would notice the squeak is very evidently a metal squeak. I have mostly self diag'ed it to be the seatback frame and connection to the seat bottom. But the second time I took it back they said that it was the bottom and seat rails, and claimed they did know exactly what I was talked about this time. So I took it back a couple of friday's ago and they called me that night and said it was finished. It didn't even take me getting half way home before it "came back", not that it ever really left. So it makes me wonder if they even check their work when they are finished, as they have now had in my 3 times for the same issue (two, if you don't count having to go back for the parts coming in for installation.)

So should I try them a 4th (3rd?) time? or just call it and go somewhere else. They are so much closer than the other dealers, and that is really why I have been taking it to them. The manager is actually very nice, and seems like he is trying to make the shop better, but it seems like he doesn't have the support staff to help with that yet. (he just took over from an absolute horrendous manager, who I had a previous multi-trip issue with) So do I just waste my time..... again..... and see if they can fix it this time, or should I just go 30-45 min south and let another dealer look at it? There is nothing mechanically wrong with the car, it's just an irritant. But this is really starting to grate on me. I have been trying to get it fixed for about 6k miles now. (about 3 months)

Just looking for thoughts and opinions, there is no wrong answer. I would also like to know if anyone else is experiencing this.
 

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2016 Subaru Outback 2.5i Limited
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63 Posts
I've got the same problem but on the passenger's side. Haven't gotten around to taking it in for warranty work yet.
 

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My brother in law had me question the shallow hal part of my personality when he stayed at my home after hurricane Katrina. My brand new, leather, lazy-boy top of the line sofa was squeaking and squealing, grunting and groaning under the immense weight of my BIL. There was the sound of wood crackling, metal on metal grinding and sounds that I hadn't heard from 6 mo.'s of use. NO sofa could have withstood this amount of pressure without protest. My furniture was purchased for normal sized human beings not this 400 lbs plus over 6' tall big boned fella. It was an eye opening, real world experience big people run into.
 

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2016 OB 3.6R - Carbide Gray
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Discussion Starter #4
My brother in law had me question the shallow hal part of my personality when he stayed at my home after hurricane Katrina. My brand new, leather, lazy-boy top of the line sofa was squeaking and squealing, grunting and groaning under the immense weight of my BIL. There was the sound of wood crackling, metal on metal grinding and sounds that I hadn't heard from 6 mo.'s of use. NO sofa could have withstood this amount of pressure without protest. My furniture was purchased for normal sized human beings not this 400 lbs plus over 6' tall big boned fella. It was an eye opening, real world experience big people run into.
I'm not saying I'm skinny, by any means, but I'm only about 15-20% above weight than the average at my height. I'm 6'0ish and 235. If the seat can't support that, then Subaru should really rethink the design of their seats. I will say this though, it does it with my 140-150# fiancee too.

I will also say that I didn't start experiencing this until about 6k miles into ownership.



@Right_Mike

Thanks for confirmation of other people experiencing it too.
 

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1) 2016 Outback 3.6R + Eyesight + Nav + Moonroof + Remote Start 2) 2012 Outback Premium 6sp MT
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29 Posts
I noticed a rattle from the front seat. Kinda sounded like change rattling in your pocket. It happened occasionally and was driving me crazy. I narrowed it down to the receiver of the seat belt. The part on the right side of the driver seat. I haven't had a chance to diagnose it further, but I feel better that I know where to start looking to figure out what is actually making the noise and how to quell it.


Is it possible that is the noise that you are hearing?
 

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2016 Subaru Outback Limited 2.5i
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I had a squeak in the seat back of my 2014 OB Limited SAP. It was very obvious. Service writer set in it one time and ordered a new seat back. That solved the problem.
 

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2016 OB 3.6R - Carbide Gray
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Discussion Starter #7
I noticed a rattle from the front seat. Kinda sounded like change rattling in your pocket. It happened occasionally and was driving me crazy. I narrowed it down to the receiver of the seat belt. The part on the right side of the driver seat. I haven't had a chance to diagnose it further, but I feel better that I know where to start looking to figure out what is actually making the noise and how to quell it.


Is it possible that is the noise that you are hearing?
It is very similar to that. I don't think it is the seatbelt receiver though because it gets worse when stressed in differing directions. I say this because I can cause the squeak just from sitting there with no belt on just by applying miniscule pressure to the seat back. But I could be entirely wrong. Allegedly, they replaced the seat-rails and bottom last time I was in. But whatever they actually replaced didn't fix it.

The sound is very much like an old screen door noise, only slightly lower in pitch and shorter. I'll try and get a video tonight.
 

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2016 Subaru Outback 2.5i Limited
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63 Posts
My passenger seat, the squeak can be easily replicated by pushing down and toward the center console with your fist.
 

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2016 Subaru Outback 2.5i Limited
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63 Posts
Yea I'm thinking it's the same thing. I noticed it doesn't really matter who's sitting in the front, if I go over bumps you can hear the squeak as long as someone is in the seat (it's the same squeak that can be replicated the way I mentioned). It basically sounds kind of like a spring going up and down, which is it most likely is.
 

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2019 Outback 2.5i Premium; 2013 Crosstrek Premium
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Glad to know I'm not the only one with this problem. My drivers seat squeaks all over the place...the seat back, the seat bottom, the edge of the bottom where it meets the plastic framing. It's also progressively getting worse.

I'm going to have the dealer fix it during the next oil change. The only fix I can think of would be to replace the seat. Has anyone else had a fix that worked?

Oh, for those that might wonder...5'9" and 157 pounds. It's not an issue with weight...there's something wrong with the seat and how it's designed.
 

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2016 OB 3.6R - Carbide Gray
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Discussion Starter #13
When they replaced the seat in my 14 OB they had to order it. It took a few weeks to come in so you may want to plan accordingly.
It took them 4 days to get the seat bottom in they allegedly replaced for me. That didn't fix mine though. That's also variable by dealer size. Some only get weekly stock orders, where others get nightly ones based on their parts sales volume.
 

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2016 Subaru Outback Limited 2.5i
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It took them 4 days to get the seat bottom in they allegedly replaced for me. That didn't fix mine though. That's also variable by dealer size. Some only get weekly stock orders, where others get nightly ones based on their parts sales volume.
My first replacement seat back came in damaged and they had to order another one that maybe why it took a bit longer. Bottom line they may have to order parts and it will require some time.
 

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2016 OB 3.6R - Carbide Gray
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Discussion Starter #18
So, apparently they only tightened the nuts holding the seat rail last time. (even though they did order the parts, they chose not to install them) This time they replaced the rails this time and so far......knocks on wood.... so good. I'll report back in a week if this holds up.
 

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2019 Outback 2.5i Premium; 2013 Crosstrek Premium
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I'm 5'11" 180lbs. My drivers seat in my premium with cloth squeaks every time I get out of it.
Mine began that way as well. Seat entry and exit would result in the seat squeaking where the seat bottom meets the plastic framing along the left edge of the seat bottom.

Shortly thereafter, the seat back began to squeak with normal movement. It started up high (near the shoulder blades) and then lower (lumbar area) developed also.
 
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