Joined
·
52 Posts
The upgrade process is horrendous. I have a 2013 Outback that I purchased April 2013. According to the info the maps were dated October 2012. My salesperson agreed to pay for my upgrade (prior to my purchase of the car). Today I just paid the 149 bucks plus tax for the upgrade and the system did not take my credit card. It keep saying wrong address on file, wrong card number, wrong security ID. I finally got it to take and it finally processed. Out of curiosity, I called my credit card company and they said there were 11 posts. I'll have to call Navteq to cancel 10 of those charges....
Next, the process is to get the Subaru Toolkit that can only be installed on a Windows computer and not a Macintosh. I used a Windows 7 machine that is 64 bits. I couldn't imagine that the toolkit would only work on 32 bit machines as those are very old all new computers are 64 bits. The toolkit will have you backup the card and then do the download and upgrade.
First of all my Windows 7 machine said there was an error on the card and had a jumbled looking SD card name for the card. After two hours of downloading (on a fast internet connection) it finished. When I put the card back into the car, the Nav system did not recognize the card.
I next put the card back on the computer and one of the prompts I got from Windows 7 was to "repair" the card. This took another 15 minutes and then I put the card back into the car and the car did not ever let me hit the "I accept" after letting it try to load for about five minutes.
What a headache for something that should be simple.
Next, the process is to get the Subaru Toolkit that can only be installed on a Windows computer and not a Macintosh. I used a Windows 7 machine that is 64 bits. I couldn't imagine that the toolkit would only work on 32 bit machines as those are very old all new computers are 64 bits. The toolkit will have you backup the card and then do the download and upgrade.
First of all my Windows 7 machine said there was an error on the card and had a jumbled looking SD card name for the card. After two hours of downloading (on a fast internet connection) it finished. When I put the card back into the car, the Nav system did not recognize the card.
I next put the card back on the computer and one of the prompts I got from Windows 7 was to "repair" the card. This took another 15 minutes and then I put the card back into the car and the car did not ever let me hit the "I accept" after letting it try to load for about five minutes.
What a headache for something that should be simple.
