same story as mine. the second go around they had one of the subaru field service techs come look at it and he said yep, the steering rack needs to be replaced. a couple days later they called and said my car was ready, all it needed was the spring.Thank you for posting this. Here is my experience with my 2018 Outback 3.6R Limited. Noticed rattling sound about 8 months after purchase, and could not figure it out. Took it to the dealer and said they could not recreate the problem. Drove it for another few months and was sure it was coming from somewhere near the driver side wheel. Took it in a second time said they could not recreate the problem. I asked to drive with a tech, and within a few seconds he said it was the steering rack. Mine could not accept the spring kit because it was manufactured before a certain date, so they just replaced the steering rack entirely. Completely solved the problem for about 7 months. Now the noise is coming back. It is not as bad as it was but I fear it will get worse and is frustrating to have on a brand new car. I'm going to make another appointment and see what they say. Perhaps there is a new stronger spring? Or I'll just have to put a new spring in every year? Not the end of the world, but annoying.