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2020 Outback Premier 2.5i
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What was the original issue? No heat at all or just not enough? My wife complains of not enough heat (passenger seat) when it's set to high, whereas I can just barely feel it on the lowest setting on the driver's seat. I was thinking to borrow a friend's infra red thermometer and go into the dealer armed with some numbers but haven't got around to it. I guess that's because I'm the one with the warm butt?

I think your "Touring ' is a Premier (not Premium, US model)?
 
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