I have a friend with a 2012 outback, and recently has been having issues with the rear hatch/wagon lid not opening. After taking it to the dealership they stated the mat was stuck causing the door to not open. Once removed it seemed to work but then the next day the problem continued. This issue is the at will not open all the way, and then won't close either (everything is in the latching position, not fully open). Long story short it wont open or close and now we are being told by Subaru that due to cold weather there is some sort of suction issue that is causing the weatherstripping to stick or suck it closed. (it takes 2 people (one pushing from the inside and one pulling from the outside to open it). I am not buying the whole suction or greasing explanation on a car with 10k miles on it. Any ideas?????