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2003 Subaru Legacy Outback dual range 5MT
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127 Posts
Discussion Starter · #1 ·
Today I got my oil changed at express oil change and after they were finished they told me I was good to go. After about ten minutes of driving my hood flew up on me going about 50mph. Luckily I just came out of a huge blind turn and was on a straight away, if it flew up on the turn I could have drove off a small cliff. When I went back to express the manager watched the video and the employee didn't check to make sure the hood was closed. Ill post pictures when I get them on my computer






Didn't mess the windshield up to much
 

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2007 Chrysler 300C built 5.7
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396 Posts
Wow. Scary for sure. Glad you didn't wreck!
 

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2003 Subaru Legacy Outback dual range 5MT
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127 Posts
Discussion Starter · #3 ·
Yeah I got really lucky! I'm surprised I didn't **** my pants!
 

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2019 Forester Sport. Love the Orange.
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4,018 Posts
That's going to cost a few sheckels to fix as well as someones job. Bum voyage.
 

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2003 Subaru Legacy Outback dual range 5MT
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127 Posts
Discussion Starter · #5 ·
I'm debating if I should press charges or not since if it flew up 30 seconds earlier i could have been on the side of a mountain
 

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2014 2.5i Limited
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950 Posts
One more reason to do routine maintenance at home.

Did they say they were going to take care of it?
 

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2,818 Posts
I'm debating if I should press charges or not since if it flew up 30 seconds earlier i could have been on the side of a mountain
What charges would you press?
Let the lube shop insurance company take care of you.
This is a good reason to DIY.
 

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2000 Limited Wagon 5MT
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303 Posts
Not that it matters now, but the hinge on your cars safety latch must be extremely stiff. These hoods aren't exactly light and it should have clicked onto the safety latch under it's own weight.
 

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(formerly) 03 H6 OBW , (presently) 06 WRX Sportwagon & 2021 Honda CR-V
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18,653 Posts
that'll buff right out.
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seriously, glad you're OK. everything else can be taken care of. You might want to let your insurance company know - in case subrogation comes into play down the line.
 

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2020 Touring XT, 2013 Outback Lim SAP 270K, 2003 Outback Lim MT 2.5L, 241K..
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2,243 Posts
I'm debating if I should press charges or not since if it flew up 30 seconds earlier i could have been on the side of a mountain
Wow I have only seen this happen in movies.

Seriously though, press charges? Because of what COULD have happened?
Accidents happen. Somehow in America, everyone's accident is supposed to have severe consequences, even if the accident DIDNT lead to anything serious. Now we could debate the seriousness of a hood flying open - but you are talking about what "could" have happened - not what DID.

I know you are angry and scared about what "could" have happened, but unless someone purposefully did this...

Im sure you have made bad decisions through your life, and made mistakes. Should you be judged in a court of law on all that COULD have happened from those mistakes? I didnt hurt anyone when I was younger - but did some things that COULD have caused a lot of damage through dumb things I did. I learned lessons without lawsuits.


The world, and especially the people in it, will never be perfect.

Im glad you are safe and didnt get hurt.
 

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98 Posts
Just one more instance of why things like this are best done yourself. Thank goodness you or some else wasn't hurt. They are paying those kids some crummy wage and push them to work as fast as possible to get the job done, that's how they turn a profit. Take half an hour every 5000 miles and know it was done right.
 

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Meh.
I has wagons.
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12,372 Posts
I would accept nothing less than the shop completely footing the bill for the repair. I'm guessing you'll be getting a new hood, windshield, and some PDR to the roof.


No cause to press charges unless there is evidence this was done with purposeful intent to cause a crash. An accident is an accident.
 

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2011 Outback 2.5i Premium, CVT, Steel Silver, all-weather package. Upgrades: Tweeter kit, BlueConnect, media hub, remote start, Curt 2" receiver hitch.
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1,127 Posts
Having seen a lot of damage done by quick lube shops, I would suggest that you shock you OIL leven as well as your hood before you leave their parking lot.
 

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2003 Subaru Legacy Outback dual range 5MT
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127 Posts
Discussion Starter · #15 ·
Yeah I guess there is no reason to press charges, but we watch the video of when he closed the hood with the manager and he didn't prefrom protocol so they are paying for everything and the nicest rental car money can buy! I'm juts surprised the hood got that messed up but there is only a small crack in the windshield.
 

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2013 Outback 3.6R Ltd- Nav, Eyesight, HK, Graphite Gray Metallic
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815 Posts
I went to Jiffy Lube a number of years ago because I wasn't in the mood to crawl under my car. Afterwards, I discovered a slow oil leak under the car. Turns out they had installed the drain plug wrong and the threads were stripped. I went back and all they offered was to jamb in a larger plug with a valve that allows oil to be sucked out without removing the plug. I had no better option at the time.

I've never been back to one of those quicky oil change places. Now it's either the dealer or DIY.
 

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2020 Touring XT, 2013 Outback Lim SAP 270K, 2003 Outback Lim MT 2.5L, 241K..
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2,243 Posts
I went to Jiffy Lube a number of years ago because I wasn't in the mood to crawl under my car. Afterwards, I discovered a slow oil leak under the car. Turns out they had installed the drain plug wrong and the threads were stripped. I went back and all they offered was to jamb in a larger plug with a valve that allows oil to be sucked out without removing the plug. I had no better option at the time.

I've never been back to one of those quicky oil change places. Now it's either the dealer or DIY.

yeah - I had Sub do my last one for a bit - then did it myself. First time I got lazy and went to Jiffy Lube - then the next time I did my own - discovered they hadnt put the right filter on or put it on wrong or something - it had leaked all over the filter.
That was the only time this had happened.
 

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2,818 Posts
Betcha the $8/hr McLube teenager with acne was texting and forget to close the hood.
Kids only think of food, sleep, money, sex and partying.
 

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2003 Subaru Legacy Outback dual range 5MT
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127 Posts
Discussion Starter · #19 ·
Yeah we watched the video and he didn't close it all the he just set it down, the manager didn't look that happy with him. But yeah from now on its DIY, can't be lazy anymore.
 

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2013 2.5i Premium 6mt, Twilight Blue
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2,370 Posts
What charges would you press?
Let the lube shop insurance company take care of you.
This is a ANOTHER good reason to DIY.
Fixed. Glad you're O.K., OP. I know having someone else touch your car is inevitable, but when you can - avoid it! They'll never care about it or the people inside it as much as you will.
 
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