[russellpat]

My wife and I updated to iPhone 8 plus phones with OS 11.3. They will not sync with our 2017 OB Limited with Eyesight Our old phones an iPhone 4s and iPhone 5 worked fine. I see nothing wrong. The head unit shows the phones, just will not connect. No idea where to look. Not sure if it is a Subaru or iPhone issue. Appreciate any help.

 

[R-Dub]

Our iPhone 8+ and iPhone 10 work just fine with our Subaru. But ours car is a 2016...

 

[EFT]

Is it a problem with both Bluetooth and USB? You may need to delete the old phone(s) from the head unit before pairing the new phone.

 

[russellpat]

Our iPhone 8+ and iPhone 10 work just fine with our Subaru. But ours car is a 2016...

Thanks for the info. We foolishly updated our phones to ios 11.3. After Googling, I understand this version has random Bluetooth issues. Not sure what the solution will be. I did get both phones to connect once or twice. But not consistently.

 

[russellpat]

Is it a problem with both Bluetooth and USB? You may need to delete the old phone(s) from the head unit before pairing the new phone.

Thank you. I ended up deleting the old phones and paired the phones again. Seems to work fine now.

Thanks again.