So true. I had the dealership tell me I needed new wipers (they were 9 days old), new tires, my oil was "dirty" (650 miles since changed) and that I needed to pay 65$ for two new license plate bulbs on my 2008 outback. Also told me I had an oil leak from around the passenger valve cover gasket. (Had just replaced that valve cover gasket and the spark plug tube seals. Brake cleaner ensured that area was clean. I never found the leak they pointed out. They missed the weeping rear diff drain plug though. That was a horrible mess back there. ) I went there for a state inspection, only because I bought the car from them and the inspections were free. Cost me 2.99$ to change my own bulb, but 5 hours of my time waiting for them to sign off the inspection. (Initial inspection took 3 hours. I took the car down to autozone and fixed the bulb myself. Took it back and they took another 2 hours to get it back to me.) they told me they couldn't pass the inspection with the old wiper blades. I told them they were less than two weeks old. They finally came back two hours later. Guy next to me was there for the same thing. Waited three hours to be told his wipers were worn and his oil was dirty too. Weird. I can't imagine how many people paid for unnecessary repairs at that place. I'm glad I do my own maintenance and have a good idea what's going on with my cars. The current dealership I bought the new Subaru from is much better. No issues with service or ordering parts. Wish I would have used them years ago.